Customer Ratings & Reviews

Detailed, constructive and polite feedback in reviews is valuable input for our online review community, including the businesses reviewed. We do have rules about what should and shouldn't be included when you write a review on Trustpilot, but to get you started, here's an infographic that summarizes the main points: image-1 #Provide useful, constructive feedback A good review includes enough detail to give others a feel for what happened. Explain which factors contributed to your positive, negative or just so-so experience. You might also offer your view on what the company is doing well, and how they can improve. But keep things friendly and courteous! Here are two examples that consume

Just bought a new home and have tricked it out to make it a smart home. This was the first step in accomplishing this. Very easy to use and is setup on my phone. Has saved me enough money to cover its cost in the first year!!

I was so excited about getting the NEST only to find out it wasn’t compatible with my HVAC unit. After hours of trouble shooting and calling a hvac company to check out why I was getting errors, it was determined my unit wasn’t compatible. Check before you purchase if your unit will work with the NEST. Save yourself the headache I had. I have the NEST at my work and love it so I know I would’ve loved it at home.

This is a excellent thermostat and the settings were easy to use and I have mine on a lock so kids can’t move it,I use the set temperature range and it’s great

Works as advertised plus more like learning patterns and detailed usage. With the app you can take control. I also installed myself. I have wiring experience. Instructions were detailed and presented well in the box. I really like it so far.

I had been using Honeywell digital, internet based thermostats for 8 years and was fed up. Seasonal issues each year. I am very pleased with the Nest Next Gen 3 Thermostats. Easy to use Extremely responsive.

Bought this for Father's Day gift for my husband. He loves that he can control the temp from his phone at any time or location. Its a must have these days! Plus it saves energy and our electric company gave us a rebate.

It's been up for a few weeks and has started to learn our patterns. It's easy to use and seems to keep temperature very steady. Hoping that my electric bill will start coming down but have not had it long enough to see any results yet.

Works well so far, no issues except I understand google is not going to continue servicing this product next year. I'm not sure what this is going to mean for continued operation.

This was my first smart thermostat. Overall works great and integrates well with other google home products. Only complaint is the learning mode isn’t great. I don’t want to use the location of our families cell phones and our thermostats are positioned in the house where there isn’t a lot of foot traffic. Other then that it does the job.

This item will hopefully help save energy during the summer while I'm away, but the best feature that I have used so far it the app. If I get too warm during the night or too cold in the morning I can simply use my phone to adjust the temp without getting out of bed. Worth it.

The Nest Gen 3 Thermostat was easy to install (no C wire needed) and easy to set up. Would definitely buy this all over again and recommend it to anyone looking for a smart WiFi thermostat!

The best smart thermostat on the market. Easy to configure, easy to use and hard not to love. Definitely worth the price especially when you want to create a smart home with easy functionality.

I love this thermostat! I replaced my first thermostat with this one and I am quite impressed with the energy efficient and ease of use

It is nice to be able leave the house and have the furnace or air to turn off automatically. It is nice to turn the heat on before I get home from a vacation. It was challenging to set up with my two stage furnace. I had to call for help. The tech help was very knowledgeable. Make sure you take a picture when removing the old thermostat in order to help get the wires in the correct places.

I had a hard time trying to decide on which smart thermostat I wanted to go with. After having this product for almost 6 months I can definitely say I'm happy with my decision. My electric bill has gone down significantly and this product is extremely easy to use and set up.

I love this thermostat, works perfect through the app! And also works good with the pods

The Nest thermostat has been a great addition to my home. It was simple to install, less than half an hour. The feature of the thermostat following your movements around the house really works. I enjoy the way it saves energy when you are not around; the away feature is a real saver.

It's great to have remote control for the winter cabin. Have it warm before arrival. Always easy setup.

The option to control this thing from your phone makes it totally worth it alone. We live in a condo built in 2007, but the old thermostat lagged when we turned it on. With Nest, it powers on right away. Also received $150 in rebates from energy companies. That is a huge plus.