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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 248 Showing 4,941-4,960 of 16,031 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for Xmas. I'm able to turn my thermostat up using my smartphone while at work, great product. Works great and home is cozy warm when we walk through the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat! I love that I can use my phone to adjust the temperature and that it learns my preferences.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pretty impressed with how easy this was to install AND how easy it is to control from your smartphone. It truly learns the temperatures. Our bill has already went down within the first 60 days of installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Like it more than I thought I would

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and feel. Easy to use and set up. If you have rooms that cool more or less than others, the additional sensors add great features to manage your place to your ideal temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Got an extra sensor so when sleeping during day I can set temperature to upstairs sensor since warmer upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great thermostat for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest wasn't too bad to install. The device is fabulous. I love when I'm lazy and upstairs I can adjust the temperature right from my cell phone. We've seen a reduction in our energy bills and the rebates we got made this a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th Nest thermostat that I have purchased. This was one for our second house. Work great and hopefully will help us save money on our electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on online reviews, really liked the product. Went to BBY website, it showed in stock. Drove up to store and picked up right away, store aso helped match the online price. Nest is easy to setup and very intuitive to use. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded during a rebate with utility company, this thing is great. Install is super easy. Setup is fast and makes it fun to actually have a thermostat. Being able to track your usage is the best part, plus "eco" mode. Buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Save you money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you are a homeowner, it help me to save money in my electric bill. It learn your habit of temperature setup and then it crearles a schedule for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nifty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just paid the HVAC guy to install it. It is so intuitive once you sync it to your home hub and smartphone or iPad. My mom is 65 and loves this thing already, and it’s barely been a week!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Neat automated thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat, is amazing. Easy to install if your are a DIYer. As it learns your household habits you can see the thermostat learning and adjusting. And starting to save you on your heating and cooling bills . The app works well with phone, with adjusting the thermostat. And tracks when you leave and reduces the temperature, and raising it when you return. Also ties in to Amazon Echo Dot and easily reponse to verbally commands. Looking forward to adding another to the upstairs section of my home, and watch the savings increase.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Stylist and smart but ...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's stylish and looks good on the wall. It claims to be smart and can adjust the temperature in the room, however, I always feel the temperature to be lower than I wanted, although I adjust manually every day, it still sets the temperature low.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Phoebe, thanks for sharing your insights. We're glad to hear that you liked the stylish look of your Nest Learning Thermostat. We understand your concern about the lower temperature reading, and the first thing we recommend is to start by checking the location of the thermostat, as it may impact the accurate temperature reading. Here are a couple of troubleshooting steps to help isolate the issue further, as well as identifying that the thermostat is not impacted by external factors:
      - Restart the thermostat by pressing the display until it shows a black screen and wait until it's back up and running. A restart should be sufficient to re-calibrate them and show an accurate value.
      - Check if the Sunblock feature is on or off. Open Nest App > Select the thermostat > Tap Settings > Look for Nest Sense > Turn off/on Sunblock
      - Nest Thermostats in the U.S. and Canada are typically installed on a wall. Check for proximity of the thermostat to: air vents / electrical outlets / appliances / plumbing (hot water pipes) / warm air in the wall behind the thermostat. This may also affect the reading for the temperature.
      - Some wireless access points cause the Nest Learning Thermostat’s wifi chip to overheat, which affects the thermostat’s detected ambient temperature. We suggest disconnecting the network for 24 hours, and monitoring the temperature.

      Different brands of thermostats and thermometers have different ways of measuring and reading the ambient temperature. Normally, a temperature difference of 1-2°F can be negligible, but if it is greater than that, and should the steps we highlighted not identify the issue, then we may need to have a look at what may be causing it and work on improving your experience. Please feel free to reach out to us by visiting here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest has made this so easy to install. Followed instructions and in no time everything was up and running. I have locked it so now my teen cant change the temp when I'm not there. The app is soooooo easy to use also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better quality than the Honeywell wifi thermostat. The connections are more sturdy and you just need the nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was very easy to install -- easier than expected -- and has been working as advertised. I particularly like the heat pump balance setting, which prevents the use of auxiliary heat, and the monthly summaries showing energy use comparisons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some issues setting up the WiFi (pretty sure it was the router) the set up was seamless. I've installed a lot of these and love the nest brand.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great heating control when away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when you are in a hurry and away. You can control the temperature of your home. Learns your schedule and goes in eco mode when away. Uses GPS on phone to turn on heat when getting close to home. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device and app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware quality is outstanding. The Nest app is easy to use. The ability to control and monitor the thermostat from Nest Hubs and other google home devices makes everything super convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very easy to undetstand and use. A very straightforward device and easily accessible via your mobile phone.

    I would recommend this to a friend