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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 16,031 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all he features the Nest offers. Especially the capability to learn habits and adjust the temp when home and not home. I also like the wifi capability so i can turn the AC on before i get home to cool the house.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Easy install and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to adjust my temperature from any where with my phone. Plus, being able to track the amount of time my A/C is running really helps me keep the bills down.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Can control temperature of my house from anywhere, making my house comfortable every time I walk into it. You can put

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy’s installation contractor unqualified!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor sent to my home to install it, would not install it, said because of #of wires, which by the way was same # in my other home when I had the same thermostat installed by a different contractor for Best Buy, With no problem. Therefore, I HAD TO PAY an HVAC COMPANY to install it without having to do anything special with the wires! Best Buy in Vero Beach Florida, where I purchased this thermostat, need to hire qualified people to install these thermostats! The contractor in Florida did not know how to install it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Thermostat purchase. It works absolutely wonderfully and exceeds all my expectations. I sold my last Nest with my previous home and it was the first upgrade I invested in for the new house. It's a must have!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Pet owners be warned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.5 if i could... but doesnt deserve 4. It has and automatic "away setting" where if you leave it turns off the ac or turns it way up. I have animals at home and we were concerned why our house was 87!!! When we got back home and thought something was wrong with our ac. Turns out some location got turned on in the app and so when we left and we didnt set up the temps it just defaulted to like 87... we are in Florida. Thats freaking hot. And i have 2 big dogs... not the best. But overall it works well in general. Just beware if you have animals and stop that right away. Weve read of the animals it has killed from this happening.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Money saver!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a money saver. You can pre set your temps, and I knows what you aren’t home and goes into an eco mode so it saves even more in heating and cooling costs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing, easy to install and easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save on your heating and cooling! Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest came with everything to install it. The instructions made it very easy to set up. We’ve been using it for 3 weeks now and you can see how much energy your saving when it’s in eco mode.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Part of our move to a 'smart' home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an Ecobee in our previous home and decided to go with the Google Nest products in our new home. This was extremely easy to install. We've only had it for a few days now, but so far so good. Previous reviews I've read says it's supposed to save you in energy costs over time.. We'll see.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best technology to have. I can control the temperature in my house any where. The best part the Nest actual remember your comfort level and adjust automatically!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Learns your schedule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it does learn, but don't set too high at first use, if you don't want it to learn that temp. I have to continuously adjust the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is working as advertised.. Love to be able to control it away from my house.. But it's to soon to tell if I'm really getting a bang for the buck.. My 1st bill was the same as last years I need check the stats in 1 year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Makes me Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the center of attraction at my house, for quite some time. It looks cool, and it makes me smart. I'm not really experiencing the effect right now, and probably it will have an effect in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek good looking thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest has a winner here! It was easy to install and the Google Nest app walked me through the entire setup. We have had it for 2 months now and it is working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well was hard to set up though definitely recommend a professional to set up

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well remotely. I have this installed on a vacation home and have had any issues with it. Now I don’t worry with forgetting to leave the AC or heater on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is the best - great technology, user friendly and the app experience is also outstanding. Fully recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Up date to Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 3 tries of getting the Nest installed, we finally had success. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Looks amazing, great functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this thermostat. The only thing that I didn't particularly like is the learning feature, it felt like it would make it too cold when it thought it was too hot. I have been having to manually change it so that I don't get too cold. Everything else works amazingly. Integrates really well with Google Assistant.

    I would recommend this to a friend