Customer Ratings & Reviews

My son helped me install and set up the unit. Now all I have to do is change using my smartphone app. App provides detailed information.

Six weeks in, Nest has met all expectations. Well worth the money.

Had the unit installed for me so I can't comment on that part. Connection to wifi and phone was simple. Don't really like the auto away function but it can be disabled.

Very easy installation easy pairing. Highly recommend.

Easy to use. Has lowered our bills because we never have to worry about forgetting to turn off the heat or AC now... Set up takes a beat, but once it's in place it's fantastic.

Awesome look and feel. Most modern thermostat there is. Good functionality even if you don’t need it it’s nice to have the option for future updates

Very nice, works as advertised. Was able to lock my kids out which is what I was looking for

Works as advertised. Love how easy it is to install.

Easy to install. All i have to say is "Alexa change the thermostat to 72" and its done. No more walking downstairs to change the heat settings. I also received a rebate from BGE.

I love that I can control the thermostat from my phone when I know no one is home. Everyone forgets to turn air up when they leave. Home/away assist has been a hit and miss thing with me. My wife and I both have it set up but it sometimes forgets to turn up air, even after an hour of being away from the house. Otherwise a good product.

These work great! My previous thermostat stopped connecting to wifi so I purchased another,

I have had a previous nest at my old house and loved it. Bought this and had to return it since it did not have enough ports for aux devices like humidifier. Like it for basic setups but not complex systems

Great to have works great and works great with alexa

I love the Nest thermostat! It was easy to install it myself and the user interface is very intuitive. It is simple to use and works very well as it ‘learns’ our routine and automates our HVAC

Honestly bought this cause I like tech and I’m lazy. A bit tricky at first but after the install things are working great

Best product ever; so easy to control and adjust the temperature you wanted; can control from you phone ; and help you to save money with eco mode ; excellent product very recommendable

I own 6 of these thermostats and I am purchasing 3 more. They work great, and using through the app is even better. Customer service is also 5 star. No complaints here!

Easy to install and it even learns your habits. I wouldn’t ever change back.

This thing has paid for itself several times over with my energy bill decreasing right away! I love the app so you can preset the temperature of your home before you get there!

This thermostat works pretty well—until it doesn’t. I’ve got it set up to come on at 7 am and go off at 9 pm, which it does—most of the time. Every now and then it doesn’t. It’s easy to fix with the app on my phone to manually turn on the heat, but it seems like it should turn on just like it did yesterday. The Best Buy technician didn’t know how to set it up to do what I wanted, so that was frustrating. The thermostat comes with a screwdriver set to aid in installation. The technician was going to keep that until I made a passing comment about how useful it would be at that size. Then he “offered” it to me. It’s mine…came in the box…he should be making sure I received it. I’d do like how easy it is to adjust the temperature from the app, for example when I forget to turn the heat down when I’m away from home.