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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 16,029 reviews
  • Rated 5 out of 5 stars

    Nest delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat learns your habits after just one week. Installation was easy and set up we even easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved energy savings and handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to adjust the settings to maximize energy savings. Also eco feature is great when your not in the house

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Must have C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my stand alone AC unit without C wire

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Music. It’s unfortunate to hear that your experience with the Nest Learning Thermostat has not been ideal. Nest thermostats would generally work without a common (C) wire. However, there are some systems that would require a C wire on the like a heat only or cool only systems. And sometimes, you may need to connect a common wire (C wire) or power accessory, like the Nest Power Connector, to make your system compatible.

      Feel free to contact us if help is needed, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. easy to install. works really goood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, the only thing I was not happier about is is the hole on the wall is too big,it is not fit for both screws, you have to pay attention if you original thermostats's hole is too big on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my smart home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest has help me save money on my energy cost. The learning and home/away features are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat saves electric bill for sure and has app to play around with. Rebate from local energy provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the best invention,you can control from your phone(from any where) and custom set up is great also....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, plus electric company gives a discount for owning and installing one in your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product, super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy -- the cameras work exceptionally well and remote access to control heat and air is another great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a Nest just over a year old. Not Thrilled. Still think that it is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful money-saving thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is everything people raved about in their reviews. I highly recommend it. It is saving us money every month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nest learning thermostat for more than one year. I have definitely seen by heating bill go down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This best has cut down on my bills drastically! I have found that during the summer since the air isn't constantly on that it can get a little toasty, so having ceiling fans has helped make it the perfect temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. With 2 of us in the house the learning is a bit thrown off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good advice wish though it had more programming options

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The app works flawlessly but you can get confused with the many features this thermostat provides. I dont like the fact that it complains the internet connection is not stable and the thermostat wont recognize "away" status. I find that wrong since I have the nest indoor and outdoor cameras and they turn on automatically everytime we leave the house, so not sure why does the thermostat complain. Shoutout to the customer service. Very prompt in replying to emails and easy to chat with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, setup and operate!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th thermostat on separate systems, couldn’t be happier with technology or operation.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product by Nest. Just recently purchased a home and added this thermostat to my home. The home/away assist is a great feature. You can have the thermostat automatically set to your desired away temp. Save money and energy. Also, its very sleek and works well with all Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was holding off for a while but this has helped us save money with the electricity!

    I would recommend this to a friend