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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 649 Showing 12,961-12,980 of 16,029 reviews
  • Rated 5 out of 5 stars

    Saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look like I am savings money after install this. Now i can track how much i can use,a day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great learning thermostat! Love the way we can control our house temp with an app on our phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JR

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EVERYONE SHOULD HAVE ONE EASY TO ASSEMBLE PHONE APP EASY TO USE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to walk up and down the stairs anymore to control the A/C, I just doing from my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best was very easy to install on your own. And the app lets you use the nest from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features and the fact that I am able to save on my electric bill is a plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I’ve heard it’s a great way to save on your power bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purchase. Helped lower our heating bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I considered buying another brand but ultimately bought the Nest thermostat because I have other connected products that work with Nest. The drawback to this product is that you have to manually override the cool/heat because of the learning feature even when you have turned it off. The cost of the thermostat is high but most thermostats are expensive unless you want to go with a product that isn't wifi enabled.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there tchapin, thanks for letting us know about the issue. We're sorry to hear about your difficult experience turning off the learning feature for Nest Learning Thermostat.

      Other than deleting your programmed schedule, to use your Nest thermostat as a traditional programmable thermostat, you will need to turn off Auto-Schedule learning as shown on the steps below:
      - Open the Nest app on your mobile phone or tablet.
      - Select your Nest thermostat.
      - Select Settings icon and then select Auto-Schedule.
      - Tap the switch to turn it off.

      You can also turn off the Auto-Schedule on your Nest Thermostat E by following the steps below:
      - Press the ring.
      - Choose Settings icon.
      - Then select Nest Sense.
      - Then select Auto-Schedule and then select Off.

      You can find more information about setting your Nest Thermostat E as a traditional programmable thermostat, by going to this page: https://support.google.com/googlenest/answer/9209007?hl=en

      If you still have the same issue even after following the steps we provided, then we may need to look at what may be causing the it and improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Smartcool!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart gadget ! It does more than you know !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart device. We had some trouble with the install, but Nest customer service was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for home automation - I have access to it remotely and on my iPhone. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest so much that we hated to leave it when we sold our last home. This was one of the items that we knew were a must replace and we also sold my mom on adding one to her home. This nest allows us to see the history of usage and control the temperature of our home even while we are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely convenient and very useful when looking into your electricity’s usage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like as we can control with several different devices. Hope it keeps are bill lower

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super smart device and you can save money in the long run!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new thermostat. Great quality and super efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat learns your heating habits. Heat is on when it should be. Pairs nicely with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great, looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3, 1 for each floor and all work great. Love that I can control them with my Moto 360 watch and that I can also control each floor with Amazon Echo. Only thing not to crazy about is that the screen has no resistance to scratching, so cleaning must be done carefully with soft cloth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest thermostat. The app control is easy to use!

    I would recommend this to a friend