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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 16,029 reviews
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old nonsmart unit. Able to control from my phone and set different schedules.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have waited to buy this item since the price dropped not too long after purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A thermostat that is actually smart and can help you save energy and money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs wiring diagram

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the install it is very useful. The problem is the install. There is no wiring diagram. They spend all of the time in the online video talking about the mounting and almost no time talking about the wiring. I have found out why none of the professionals I spoke with will install this product or warranty it. If the install was not such a hurdle you would sell more.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Barbour, thanks for sharing your experience. We’re sorry to hear about the challenges you had when you installed the Nest Learning Thermostat. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. Our support team is also available anytime if you need assistance. You can always reach out to us, and we’ be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this has really made a difference in my hearing bill. Can't wait to see the savings in the summer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace this after 4 years. I like the features. Hopefully this will last longer.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BrandonA, thank you for sharing your experience with Nest Learning Thermostat and we're sorry to hear that it has been less than ideal for you. We'd like to know more details about your thermostat so we can help identify the cause of the issue and help improve the performance of the device. If you're willing to give our support team a chance, we'd recommend that you contact us on our Google Help page and help enhance your experience. You can click on the link to reach our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product and Fast Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered 3 of these and received them in 2 days. Much faster than advertised. Quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is easy to install. Easy to set up, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than your average thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend giving Neat thermostat a try. Make sure your home is compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    these work really good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nest is the best customer service company i have ever seen and they will make sure this goes easy for you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is better than I imagined. So easy to setup and use. I love the fact that my wife and I control this with the Nest app. I also love the fact that it learns your settings and soon after it starts setting itself automatically based on the settings you have used in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. It has been saving me energy week after week and it charts the results.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using your mobile app or the Google home this device is great! The only downside is the device itself is a bit touchy, so it is difficult to change settings with the actual device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat has many cool features that go along with the rebates. Being able to utilize the Eco feature has helped me save a good amount off my bill while still keeping me comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. It saves energy and lowers electric bill

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Even better then last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Nest tstat and I love the wireless temp sensors that you can get with it. My MasterBed Room gets hotter then the rest of those house and that sensor helps keep the room cooler. Only thing I wish Nest would approve upon is the scheduling. It can be a pain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thermoter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is awesome keeps the exact temp you set it on all the products I bought work with alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have installed Nest learning and the electricity bills dropped by a large margin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying it, but it does things that are not in my best interests like putting temp too low or high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very impressed by the learning capabilities.

    I would recommend this to a friend