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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 663 Showing 13,241-13,260 of 16,029 reviews
  • Rated 5 out of 5 stars

    Works just like a thermostat should!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the nest thermostat a month or two ago, bills have decreased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to run a Heat Pump unit bc it has the best energy savings programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable easy to operate I advise everyone good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest 3rd Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already see a reduction in my electric bill month over month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App works great and easy to use good investment and easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun to go for smart home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new E is cheaper, but this is more high end and metal to last longer. So far it's just a thermostat that can turn heat and air on without having to control it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made to my ac! And a great deal from best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I’m using it for it is excellent, great quality and app works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Aeesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can get a bit confusing with all the available settings, but there is a ton of info online and once I figured out the nuances its been awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thermostat couple months ago, it helps me to save a lot of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat Love all the features and how it saves me money on my electric bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping keeping track of my power energy used to save money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but not easy to setup for 2 wire systems. Returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great - unsure of price hike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know that there are enough differences to warrant the extra cash for 3rd gen vs 2nd gen. It supports everything I need it to and has a high def screen?? It already looked good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and very accurate. Would definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed Initially

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 60 days of purchase I encountered a malfunction with the device in which it would no longer connect to my Wi-Fi. After researching the issue, I discovered it was a known issue by Google. I contacted Google directly for assistance. Although it was a well known issue, it took nearly one month to receive a replacement. It's been over three months since it's been replaced and I haven't experienced further issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In just one month using the Nest thermostat, I saved $52 I wish I would've gotten earlier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Erick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thermostat easy to control. We love it thk

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MIRROR BLACK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the BLACK thermostat because it didn’t state mirror black. There are two black colors - mirror which is shiny and plain black which is matte. I wanted matter which is why I ordered Black. The Mirrored Black is what arrived. So now I need to go and return this item and was told it can take up to 30 days to get my refund. UPDATE THE DESCRIPTION!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    money saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best device for your house and you even save $$$

    I would recommend this to a friend