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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 16,029 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Handy product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product of which I had for almost 2 years. The downside to this product is that if it can't locate an internet signal, it will drain the battery significantly and the only remedy is to exchange the entire nest system. Thankfully, I had paid for the additional two year warranty so the exchange was no problem but it's definitely a flaw in the Nest as they don't update properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality i would definitely recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great thermostat , i like self learning option .highly recommended .

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Smart indeed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my home. It took some adjusting to get used to. I did have issues with one of the thermostats. For some reason it is not compatible, maybe there is an issue with the wiring but it always cuts off saying the nest is not connected. People at nest could not trouble shoot it so my husband put the old thermostat back on and we still use the 2nd one for our downstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for air conditioned !! Great price and service . I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great change and knows when you are in room to regulate heat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat it’s the best I have invested so much money in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest has really helped bring down my electric and gas bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, pleased with all nest products, it has great learning capability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent High Tech Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far happy with the purchase. It's my first first high tech purchase towards Home Automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product but a little expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I have bought many of them. Easy to hook up for the most part and the app is pretty cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first generation in my old house. Decided to get the newest one. Nice new features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process is really straightforward. I wish they have a database on Nest that explicitly says which old thermostat models can move up to Nest seamlessly vs needing professionals to help out. But once you get past the verification, everything else is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is very easy to navigate. Really enjoy having it in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you have a compatible HVAC system.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Big Mistake .. thermostat that drives you crazy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible do not buy these the worst thermostat ever made. Had nothing but trouble Had to contact the manufacturer 3 times and got 2 replacements for 2 thermostats ( 4 thermostats) These are not made by Nest Look at each product made by different companies! This is a lemon check other web reviews ! We did not ! BIG MISTAKE ! Terrible Turned our heat pump off twice !! On its own !! Couldn’t get it on ...without hours and hours of phone calls and new thermostats being sent ! Then it did it again ! 3 time a charm Called our electrician Installed different type We lost money on all ends Do not buy ! Nest will not help you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Nest for my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Nest thermostat. It is awesome! It is something I highly recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but not a real help to control electric cost

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live how it learns and we use the eco and wifi feature all of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently renovated our kitchen and had the nest thermostat installed.

    I would recommend this to a friend