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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 16,030 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    For the new Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first home had the first generation Nest and I loved it. Being able to view & control from my phone the temperature when Traveling and saving $$. This one is for our 2nd home in Texas and will get good use from it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the course of the past year I have seen my power bill steadily decrease and the accessibility has been great. I have had no problems and would recommend to anyone looking to save some money i

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do your research or buy warranty on this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice until it lasted. I purchased this in may of 2020 and now it can’t connect to my wifi which was really the reason other than it looks why I got this in the first place. I enjoyed being able to control my thermostat away from home or at night when it got to chilly I would just reach my home with out having to get up from my bed to make adjustments. I no longer can’t do that. I called support and tried everything. They told me I would need to purchase another one since it was out of warranty. I can still control it manually not a big deal but I’m also having trouble with the display it goes blank. I tried charging it and still goes off from time to time. I just keep pushing, turning, going opposite direction until display comes back on. For the price I expected something more reliable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Savings are worth the price. I would highly recommend the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have for the smart home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I one four of these, and use them for both offices and homes. They are excellent, intuitive, and easy to use. The app and the integration with my cameras and my fire alarm system is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has mind of it's own at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes adjusts the temparature even when we don't want it to. We have it set to a schedule but it will sometimes ignore the schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great instructions. Learns your schedule quick. Eco mode is a great energy saver in fall and spring. Don’t recommend in the winter, just keep set at desired temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also helps lower energy bills! And in turn helps the environment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny and I think this will pay for itself in a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this product from Nest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade from 1st gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice upgrade from the 1st generation nest but I don't feel it is worth the price to upgrade if you own the 1st or 2nd generation Nest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like that it comes on when you pass bye to give

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. I think the furnace is working better since installing. I like the display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more changing schedule and forgetting to change it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed more help getting this set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We even used an HVAC company and they had some difficulty getting it set up. Had no idea that we would need a common wire...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hardware ^, software _

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than Gen 2, especially if you’re having battery issues. Software is so, so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat. It's a Nest after all.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. Have been using it for a while now and it works great. Has been saving us money too. I am very pleased with it's quality and ease of installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great savings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the hvac system. Auto scheduling enables power saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect thermostat with an easy to use interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps save money for the times when I'm away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Recommended I would buy it again.....

    I would recommend this to a friend