Customer Ratings & Reviews
- Model:
- T3007ES
- SKU:
- 11092797
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Ordered online for the first time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and shipment came on time. Product is great I love it.
I would recommend this to a friend - Pros mentioned:Overall performance
No issues
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works perfectly. Haven’t had any issues sense purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product bought one yet was so impressed I went back and bought another.
I would recommend this to a friend - Pros mentioned:Ease of use
One of the best Thermostat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and the UI and the learnign on it is great
I would recommend this to a friend - Pros mentioned:Installation
So easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was very easy to install and program. I did it and I'm a 61 year old woman.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our Nest thermostat. It’s so much better than our old one.
I would recommend this to a friend Lasted less than 45 days, worst in class warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay from Nest Learning Thermostats. Purchased a brand new Nest thermostat in November of 2023. By January 2024 it was not functioning correctly. The defective return policy at Best Buy is 30 days, so I pursued the warranty claim with Google. Google's warranty claim process and warranty is worst in class. The process to file the claim was 30 plus minutes with 3+ phone transfers. The support team insisted on trouble shooting, even after I informed them that I went through all the troubleshooting steps on my own (another 45 minute process) When they finally accepted the warranty claim, they deciede to send a refurbished thermostat. The brand new thermostat that I purchased lasted less than 45 days and Google sends a refurbished thermostat as a replacement. Very disappointing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Greg. It’s unfortunate to hear about your experience with the Nest Learning Thermostat along with our support team. We’ll use your feedback to work on improving our products and services, including how we handle customer concerns with accuracy and efficiency.
Meanwhile, refurbished devices are thoroughly inspected to ensure they operate like new devices. They have been tested to make sure there are no mechanical or software issues. Our replacement devices undergo a comprehensive process to ensure the highest standard of quality before they are shipped. Devices may be refurbished depending on device availability in your country. In the rare circumstances where you have a problem with your replacement device, please contact us and we will do everything we can to make sure you have a device that works like new, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Remote control
Knows what I want
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never imagined that thermostat is capable to know what temp you really want
I would recommend this to a friend - Pros mentioned:Overall performance
Very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and has been working flawlessly for over a year now.
I would recommend this to a friend - Pros mentioned:Installation
Very good thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is very easy to install. It has helped me save on my a/c use.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thermostat out there. Easy to program and save money.
I would recommend this to a friend - Pros mentioned:Remote control
So easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that I can control the temperature while not at home via my iPhone!
I would recommend this to a friend - Pros mentioned:Installation
Very intuitive to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very intuitive, easy to install and saves lots of money and energy.
I would recommend this to a friend - Pros mentioned:Overall performance
Good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It works well. And you can control it from your phone
I would recommend this to a friend - Pros mentioned:Remote control
Energy saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programs my A/C Temp conveniently. Easy to program at home and out of home
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is fantastic Easy to use and helps with the electricity bill
I would recommend this to a friend meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, not great. At one point it turned the heat on max while in AC mode only.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, SamF. Thank you for sharing your concern about your Nest Learning Thermostat. We're sorry to hear that you had an unexpected experience with the device. It's important to us that we provide you with the best help possible and identify the cause of why it turned the heat on max while in AC mode only on your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and use, app works great and it is very convenient, great product
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Lack of Compatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best design. Self learns your routines. However, if you use an iPhone or the Smartthings Hub, no integration at all.
I would recommend this to a friend - Pros mentioned:Overall performance
Great smart thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat. Nest is the best smart thermostats out there
I would recommend this to a friend