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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 740 Showing 14,781-14,800 of 16,030 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coolest toy for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like gadgets then you need this for your home, super easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy, works on my low voltage. Works great with Google home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit of a disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing that this product comes with NO instruction manual. There are many settings, and with no guidance, they do you no good. There is not even guidance on the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Programmable thermostat with this as our first step in to a smart home. So glad we did! Love the home/away assist feature. It took about a week to get our preferences set but now I don't give it a second thought. We added 2 temperature sensors for our 3 level home, game changer!! The app is great, too! I'm now a huge Nest fan!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellant product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved 31 percent on utilitises. And love the way it learns

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful piece of tech. The Nest website and customer service projected that my current thermostat was compatible based on the photo I submitted to and requested by Nest. Bought the Nest; installed it; NOT compatible. The Nest customer service rep could only suggest that I pay a tech to fix my compatibility issue. Not likely after already investing $250 on a new Nest. Very helpful that Best Buy was gracious about the return. For this reason, I will buy an Apple iPad from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Nest learning thermostat, we save a lot of money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use directions are very easy to follow

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install/step up, works excellent with smartphones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat, very easy to use and install!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this at our three homes. Allows us to control temps remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to setup and to date we have nothing but high reviews

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when it's to hot/cold to go adjust thermostat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but out dated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart thermostat Ecobee looks nicer and has alexa built in Hold out for next gen if that's a feature you want. I guarantee it will have Google assistant

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the best thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is the best thermostat real nice and easy to use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Extra google home mini is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this nest is the coolest product ever money saver for sure

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is a really good thermostat to replace your old one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love the easy way to dial thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Would recommend this to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works great, had no problems with compatibility. App is nice too

    I would recommend this to a friend