Customer Ratings & Reviews

Easy installation- Easy operation - Easy on the eyes too. Works well even in an old house with an old system. Tells me how efficient I am and other info that will influence my thought process to save money and keep my home comfortable.

Easy to use. Love that you can set a schedule, change settings remotely from your phone and see how long it will take to reach your desired temperature. Also sleek looking.

This has worked wonders for me since I've had it. (About 3 months). You're fooling yourself if you don't buy this. The fact that it learns your environment says enough. Oh, and you can control it from your phone. It knows when you leave your home and sets it for "away" to save more energy. If I had 4 thumbs it give it a 4 thumbs up.

I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

This is an absolute must have product to control your heating/cooling system. HOWEVER, there are a few important things to know, which I've learned after owing my first version of this thermostat for almost 5 years and recently purchasing a new one. First, it is very important to remember that 4 wire systems can work with a 3rd gen Nest, but with a big caveat. You will either get enough trickle charge for the thermostat to last your ownership of it, or you will have to buy a 24 Volt Transformer C Wire Power Adapter for Nest (recommend googling it) to offer supplemental power. I know this now because I had a 4 wire system that failed to power the device after nearly 5 years of my ownership. Secondly, find out if your heating/cooling system has a C-wire on board, even if you currently have a 4 wire system. Mine did have this so I was able to pay a qualified technician to run a new 5 wire system to my new thermostat. But as I stated in the previous point, if a 4 wire is your only option, then refer to the adapter reference in my previous point. A final recommendation I have is to keep a manual style heating/cooling thermostat on hand to back this one up should an extended power outage or software/device malfunction occur. As nice as it is to be on your home's WIFI network and be able to program, use the smart functionality of the thermostat and be able to access remotely, it is smart to have a back up thermostat.....which I also learned the hard way. Best of luck on this purchase. If expectations are properly set, you're going to love this device.

Looks great and is easy to use. Set it up in the matter of minutes. One of the easiest smart home adds.

Very cool looking, scorchingly accurate and a breeze to use and install. Don't believe the hot air from other reviews.

This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

Got it for christmas for my dad installation was easy and it works well

I had a nest at my old house and loved the convenience so I bought two for our new house. We have a system downstairs and a system upstairs so I wanted to make sure that I could control them both easily with my phone. I like being able to control most settings and the temperature through the app, I rarely ever go to the actual thermostat and it makes life much easier. Set up was easy for the downstairs system but upstairs we have a heat pump and that was a little more complicated. We made sure it was wired right when our HVAC guys came out. I would recommend these always.

The nest is awesome. It is really easy to use and simple to program! I am able to turn down the heat when we are away and also warm it up as we are on our way home. Also- it's learning pattern is spot on after only a short time.

Love this item, can change the thermostat settings and then it learns. It's really cool and looks much nicer than my old one. If you try to install yourself make sure you turn the unit off or you risk blowing a fuse that can cost $100

Traded in a non working 2nd generation for the 3rd. Only had it a week,but so far works perfectly. Quickly learning our schedule and hasn't dropped the wifi even once. Huge improvement from our experience with the 2nd generation. Worth the extra $.

Best thermostat in the market. Installation was simple and it looks fantastic.

I have no electrical skills. I had questions about the installation on a holiday weekend. I did not expect to get any help. I called anyway. Customer service was not only available on a holiday weekend, BUT they even stayed on the phone with me for over 3 hours, walking me through the ENTIRE installation from out of the box to controlling my heater. The call went late and the agent stayed with me after hours. Answered all my questions without making me feel stupid. Followed up with safety points i didn't even consider. The NEST is great, very nice product. BUT the customer service is where this product shines. UNBEATABLE! You can buy other smart thermostats anywhere, but i bet they're not around on a holiday weekend on a Sunday after hours in the United States. Definitely recommend.

I love this product. My previous thermostat was complicated to program and this was super easy. I love being able to change the temperature in my house from anywhere. Works great with my home security as well. Excellent product.

Love it; had it for four days and it has already "learned" some of our habits. Has a lot of neat features. It's nice that you can control the thermostat using your app if needed.

Why’s not to like? (the price?) They’re sleek, it works with temperature sensors if you want. So it can make a room a specific temperature at a programed time.

I love everything about it, easy hookup, easy use and now its connected to my internet its awesome. those hot nights in bed contemplating getting up to get some cold air circulating, NOT NO more. grab the phone and bam its on in a few seconds.

Easy to use and very elegant very useful can't go wrong with this one