Customer Ratings & Reviews

So far so good, no issues really, easy to install. The adaptive temp control, isn't particularly great, usually wants to run a bit higher than what id prefer. Even with eco temp set. Overall its a lot better than the old honeywell we had previously.

Everything on the Nest from the install to the scheduling is easy to do and most of the features are pretty nice. There are two issues I have with the Nest. The first is you can't change the frequency in which the fan cycles on. It only gives you the option to come on every hour. You can select run time for 15,30,45 minutes up to 1 hour but that's it. It would be nice to be able to select every 1,2,3, or 4 hours just so the fan isn't coming on all the time. I'm sure this can be fixed with a software update. The second issue and this is a big problem is that the current room temperature is inaccurate. The Nest reads 2-3°F above actual room temp. I am currently on my 3rd Nest (Generation 3) in a 20 day period. The 1st read 75°F for over 24 hours even though there was no way it was 75° so I exchanged it. I installed the 2nd Nest and after having it for a day I noticed that it felt a little chilly in my house. I looked at the screen and it read 71° but it seemed cooler. So I put two of my previous thermostats (a Honeywell VisionPRO 8000, and a Comcast digital) and a digital food thermometer next to the Nest to compare the readings and all 3 read 68°F. (I'm no pro but I think if 3 thermometers read the same then I would say they are accurate) I called Nest and the technician said it can take up to 14 days to "learn" the temp so I waited to see if it would correctly calibrate. It didn't, and I exchanged it for my 3rd Nest hoping the other two were defective. It's been 2 days and no luck. This one is reading 2-3°F high as well. The tech also told me that the Nest's are programmed to have a 2° range. I understand this when heating and cooling so you're furnace or A/C isn't tuning on and off every 5 minutes however there should be no range on the accuracy of the actual room temp. It's either accurate or it's not. I'll give this a few more days and call Nest and see if they have a software update to accurately calibrate it. They say this has 12 sensors. How is it that 12 sensors are less accurate then a cheap $50 thermostat with 1? I don't understand.. I've included some pictures showing the temp differences. My Nest reads "current temp" 71°F and the other 3 thermometers read current room temp as 68°F. That is unacceptable.

I've had these installed for a little over two months now. They are an amazing product. Three months ago I was at 994 kWh used with standard thermostats, last month we dropped to 802 and this month I am now down to 460 kWh. It is an amazing what a little thermostat can do to your bill. If you don't already have one I recommend getting one. I attached my actual nil kWh used so you can see for sure. You won't be sorry.

Yeah man totally works and yeah just turn and change and yeah totally

Love the Nest thermostats. Easy to install, great support of needed. Syncs with google home or Alexa for voice control and your smart phone to control anytime from anywhere.

The Nest Thermostat takes some time to get used to. Not because it is complicated to setup or program, but because it is too simple! I was used to the old programmable thermostats that turned on and off precisely at a specific time whether someone was home or not. The Nest doesn't do that. It builds it's own schedule based on your real-world use and then deviates from that schedule when no one is home. I love how the Nest thermostat communicates with the Nest Protect Smoke Detectors, utilizing them as motion sensors to determine if someone is home or not. It also provides peace of mind that if Carbon Monoxide is detected in the home that the furnace will be shut off in case it is the source.

This is my second one, the first broke after a year! But beside that it’s a great product

I really like this thermostat. So far so good. Easy to install.

I’ve installed two of these in my home. The way they communicate with each other is incredible. Set up was a breeze. Always noticing s huge difference in the amount of time my units stay on. Great product and it will show you usage reports for each day. Our units average only 30-45 minutes on per day. Highly recommend.

A very good product. It saves you time, energy and money!

Great experience with the nest. My husband is in love with it and it looks very nice on the wall

The install was super easy thanks to the video. The app makes it super easy to adjust the temperature. The only thing that I would like to see in the future is allowing there to be more than one user per item on the app.

Self-learning easier to personalize than complex last generation programmable thermostats and looks great.

LOVE! No more walking back and forth or making hubby get up! Easy touch control on the phone! Great investment! And do it yourself install! Took me thirty minutes!

I love my Nest - Learning Thermostat - 3rd Generation. I can control the temperature using my iPhone/Alexa. Now, I am in the process of buying The Nest Protector.

This is what should be put into all new homes. It saves energy and after a few adjustments it will go to the temp you want. You can adjust this from your phone!

I purchased 3 of these to replace the old thermostats that were in the house I recently purchased. They work great and have given me insight on how well my heatpumps and insulation works. The customer support team was great in helping me set up all three of the Nest Thermostats!

Bought this nest thermostat and a room sensor So Easy to install I did it my self I include a photo of thermostat and iPhone app

I purchased this to replace the other so-called smart thermostat and I absolutely love my Nest Thermostat I should have got it in the first place I just love all the features that it does have I don't have any issues with the geofencing like I did with the previous smart thermostat I would purchase this again...

I love this thermostat. It's easy to install (does not require the c-wire as many other smart thermostat). Programing was straight forward. Love how easy it is to use and that its always learning from your schedule. App is also very easy to use and I love that i can use my Alexa (amazon echo) to control it. In the few months i had it, Ive been able to save on my bill. Yes, may be a little pricey but so are other smart thermostat that are out there and for the user friendliness and easy installation, I am very glad I decided on this one.