Customer Ratings & Reviews

I love that I can control my temperature from my phone, or directly on the thermostat. It's "learning" features don't seem to be doing what I want very often, but I expect that to get better over time, or I will override it with custom settings. It looks gorgeous on the wall.

I doubted my husband could install it but it really was easy. I love that I can change the temperature from my phone and not stop what I’m doing. I’m sure it has paid itself off by the energy saved when we are not home

This product works really well! Easy to install and operate. I love the ease of use on the app as well. Have had zero problems or issues

This is my first smart product for my home and I have to say that I am extremely pleased with it. The Nest was easy to install and to get up and running. Love the fact that once hooked up to your network you can monitor and control your thermostat from anywhere.

I’m a big fan of Nest thermostats. This is my 2nd one. Very easy to install, easy to set up and use.

We were looking for the best and found it ! Don't waste your time purchasing anything else. The nest thermostat is amazing, we love it and it's already saving us money on our electric bill. Easy to install and easy to use, great app. Well worth the price.

Super easy to install yourself, super easy to connect to Wi-Fi. The app works well and it really does learn your habits and helps save money. There's all kinds of incentives and programs to register for to get money back. This pays for itself easily.

We bought this to replace a Honeywell smart thermostat that was not very smart.. The Nest is far easier to set up than other smart thermostats and functions great. We immediately saw a daily decrease in energy usage.

Simple to install and use - great display with easy mobile access through internet connection. The only downside is the lack of an "away" or "hold" feature that is available in other Nest models. We primarily chose this as it was compatible with an older furnace that newer model Nests (and other smart thermostats) would not work with.

The Nest works great once it is setup, but I highly recommend checking your wires first. If you don't have a Common wire, it's likely you'll have issues. If you aren't handy, find someone who is or don't buy this. I also spoke to Nest customer support. Wasn't helpful and they couldn't solve my issue. They were nice, but support was lacking. With all of that said, once it is installed it is simple to use and is great to play with.

The Nest is easy to install and works well. I would purchase it again.

I compared several smart thermostats and decided on this one. We bought the black mirror design. Looks great on our wall. Very easy to install and connect. Sleek design. Glad we decided on this smart thermostat. 5 stars!

Great simple design. Installation instructions were very easy to follow for even the most inexperienced of people. Love the versatility and access from the app. Easy scheduled programming or self-learning features.

As you adjust the temp to your liking, it memorizes and adjusts to those habits. If you want to monitor and / or change the temp in your home, you can use your smart phone to operate it from anywhere any time. If your energy company cooperates, you can get the unit for nearly free.

This is an absolute must have product to control your heating/cooling system. HOWEVER, there are a few important things to know, which I've learned after owing my first version of this thermostat for almost 5 years and recently purchasing a new one. First, it is very important to remember that 4 wire systems can work with a 3rd gen Nest, but with a big caveat. You will either get enough trickle charge for the thermostat to last your ownership of it, or you will have to buy a 24 Volt Transformer C Wire Power Adapter for Nest (recommend googling it) to offer supplemental power. I know this now because I had a 4 wire system that failed to power the device after nearly 5 years of my ownership. Secondly, find out if your heating/cooling system has a C-wire on board, even if you currently have a 4 wire system. Mine did have this so I was able to pay a qualified technician to run a new 5 wire system to my new thermostat. But as I stated in the previous point, if a 4 wire is your only option, then refer to the adapter reference in my previous point. A final recommendation I have is to keep a manual style heating/cooling thermostat on hand to back this one up should an extended power outage or software/device malfunction occur. As nice as it is to be on your home's WIFI network and be able to program, use the smart functionality of the thermostat and be able to access remotely, it is smart to have a back up thermostat.....which I also learned the hard way. Best of luck on this purchase. If expectations are properly set, you're going to love this device.

We got this on Black Friday and it has exceeded our expectations. Both simple to install and simple to set up, knowing we have full control even when we're away from the house is great. Plus, nothing beats not having to get out from beneath the covers to turn up the heat.

Installation was made super-easy with video and included tools (although it seemed wasteful to include a tool in each package for people like me who bought multiple units but only needed one tool). Set up was also easy, and the Nests look fantastic and work ok overall (more on where they fall short below). Small issue is the app (for remote control) could be more intuitive. Larger issue is that when I set all thermostats to "Away" (with a single tap in the app, which is great) they do not stay set to away for some reason... in four days of being away on vacation, I've gone into the app six time to confirm that the thermostats were still set to Away, and four times they were back on their regular schedule heating the house. So I had to again manually set to Away 4 times. Not only is this gitch annoying (because part of the proposition of having these is peace of mind, not having to think about them or do things manually) but they are not saving me money if they're running the heat to the same temps as if we were home. My old programmable were a pain to manually set when we were going on vacation (and then to reset to regular programs when we got home) but at least they worked properly. Nests are cool, but so far they have not been as set-it-and-forget-it as I was led to believe.

Great device that helps remember the temperature preferences. I love that it turns itself off when we step out of the house. For SCE (So cal) customers, now, rebate pretty much helps pay for the device. Very easy to install too! Last but not the least, it looks very modern!

I can't express how much I love this thing, it looks great and the ability to monitor daily usage, the smart Away from home settings, and being able to set the temperature before I get home. Would recommend a thousand times. Install is simple.

Beautiful design and great interface. Very happy with my purchase. After following the installation instructions it took 20 minutes to install it. Don't forget to take a photo of your old wires and their configuration--this makes installation so much easier.