Customer Ratings & Reviews

I recommend having this installed by a professional unless you are very tech savvy. My husband is tech savvy, but still installed it wrong. The nesr customer service hotline was so helpful in helping him figure it out, they were on the phone with him for and hour and forty five minutes trouble shooting the issue. It works great and it’s so easy to use. I also love the aesthetics of the product. Looking forward to seeing what it does to our electric bill.

It works great I love being able to adjust the temperature on my phone.

Easy to install, manage with app and use. Worth purchase when you get discount from your utility companies.

Easy to set up controls perfectly you don’t know it’s there and my wife can adjust when temp does not suit her

Super easy install and easy to use. Be familiar with your existing system to make sure you can configure appropriately.

love it just love it and the colors on it are great so neat to know how long it will take to change temperature

This 3rd Gen Nest Learning Thermostat is great for controlling your temperature on the go thru your smartphone. It is easy to learn and use as the controls are fairly simple. The installation process is very simple, you can even go online to nest.com to see if your existing AC system is compatible. I have installed this unit in my home and the kids have learned how to work it without any issues. I recommend this to those people who are interested in getting a smart thermostat unit.

I believe the best smart thermostat is the best. It also has a nice look to it.

This thermostat works great. Just set the temp where you want it during the day and it learns your schedule automatically.

great product, it works great and I love that I can use my phone with it

Very nice easy to install. Has modern look. Clean look.

So easy to use. Love all nest products Set dial to exactly the temperature you want

For Google - Nice product, guided help makes it very simple to install and put into work very quickly. Very good job by Google engineers. Thank you. For Best Buy - This is the very first time we received the shipment in same day. If BB team can continue the same, then will be able to get more traffic to their site. Very good job by BB and their shipment partner. Thank you.

The coolest thermostat around. Really easy to install and use. Works great and looks nice on the wall

Excellent product. Easy to set and coordinate changes from iPhone.

Looks great and much more functional than my last thermostat. Got it on sale, perfect purchase for my home.

First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

Great smart thermostat. It's nice to be able to check the temp and change the thermostat through the app.

I really like this thermostat, however there were no instructions in the box. It makes you set up a google account in order to see the instructions on how to install it. I did get a little bit frustrated with that part of setting it up. It does do a great job learning from how you adjust the temperature. Very easy to use once it is installed.

One of the best investments I have every made. Can control the temp of my Condo from my phone, to make sure my dogs are very comfortable when I am away.