Customer Ratings & Reviews

WIFI Chip Failure Do your research before buying this product! Look for a different brand. WIFI chip went bad in mine in less than 5 months. Their customer service tried to help sending a refurbished faulty display after spending some time in chat trying to debug the issue that I have already tried by myself but they wanted me to do again to process with the replacement. After I got the replacement (faulty refurbished display) because they don't send a new replacement even you buy your new device, I have spent in chat with the customer support more than 2 hours trying to make it work, first with the support agent and later with a senior support agent, so I had to send back the faulty refurbished replacement, I don't want to experience the same again asking for other replacement because they will only send refurbished devices, really a bad experience. Features are awesome when they work, the problem is they are not reliable. Search online for Nest WIFI chip failure. Then make your decision.

Another quality product from Google. Works as it should and also gives you a reminder to change your filter. Absolutely love it!

excellent is too easy to use and save energy and lot money and I can't use my iPhone everywhere I go

I purchase this unit for my home. I have a 3 zone heating and cooling system in my house. Before opening the box but after buying the Nest I read on the box to verify the unit will work on your system. The box says it will work on over 95% of homes in the US. I guess I must be one of the 5 % it doesnt work on. What was frustrating is that I checked the website and it told me to email technical support to verify it will work in my home. I did that and the customer support department told me that it would work. And for a short period of time it did. Until I realized that my upstairs and downstairs zones no longer worked. So in the end I had to return the device. But for the time I had the Nest it was very cool to run and play with.

The installation was simple. Love access to adjust temperature and monitor energy usage!

Amazing thermostat. Can control from your phone via smart things app or google home. Well worth the money a bit pricey but worth the convenience. It can go to eco mood. It can learn your routines for more efficient heating/cooling it tells you how much it runs everyday. It’s very nice

My house was built in 1997 and furnace has only 4 wires, hooked up with granpa style mechanical thermostat. If you already try DIY with some other brand with your 4 wire furnace, I share your pain with G wire situation. This one doesn’t need to modify wire routing or stuff. I don’t know which black magic they use, but this thing works without G wire. (Probably inner battery?)

Easy to setup. I like the ability to remotely configure it over WiFi.

Super easy to install and setup and performance has been great as well. Wish we ordered sooner.

Love this product and so much better than my old smart thermostat. It connects to my Wi-Fi without any issues. I say that since I had a Honeywell and it would always disconnect from it. The smaller foot print and rotary setting makes it easier too for the kids to use.

Easy and perfect thermostat. Can turn on and off remotely and learns your habits.

Awesome addition to the house! Easy to use and install.

Excellent product. Easy set up. Awesome functions.

I love it. It is so easy to use and it controls the temp really well.

Was really easy to set up. Works great and very convenient getting the heat on before I get home.

I was really skeptical that this wifi thermostat would live up to the hype. But boy was I wrong. I absolutely love this thermostat! My previous thermostat used batteries and was a pain to use. This thermostat does not require batteries and is simple to use. I can even control my temps when I'm away from home from my iPhone. Check with you local energy supplier as I was also able to receive a $100 rebate for purchasing this wifi energy saving device?

This mouse is the perfect size and works great. Connected seamlessly.

Better product than expected. Easy installation and easy to use. I would buy this product again.

We purchased our first Nest thermostat around the time we bought our home in July of 2015. After a few months and noticing our electricity bill get lower and lower we decided to purchase a second Nest thermostat for upstairs. We set the thermostat to be comfortable for our dog during the day and comfortable for us in the evenings. Guilty Pleasure: we enjoy not having to get out of our warm bed when its cold and turn on the heater with our phones :)

Very easy to install and program. I like that it is small and easy to read the temperature. Love the look.