Customer Ratings & Reviews

Great Thermostat. Connects well to alexa and is easily controlled. Very easy install looks very clean & modern,

We just moved to a new home with dual HVAC systems for upstairs and downstairs. We already had a 1st generation Nest thermostat and bought the 3rd generation after reading that it a dual system works with it. I went through the process of taking pictures of the wiring and providing them to a Nest technician through online chat. I provided them with the make and model number of our two systems as well. He quickly confirmed that Nest was compatible and provided me two wiring diagrams which made it extremely easy to install. Took 15-20 minutes for each one. Now I can command or ask Alexa about the upstairs and downstairs temperatures. The only thing I had to figure out was how to get Alexa to connect with each one as it didn't do it automatically. Went into the Alexa app and disabled the Nest thermostat and reenabled it and added the two thermostats then labeled them upstairs and downstairs.

Easy to install. Easy to set up. Optimizes your schedule. Love the away feature: if you leave the house it automatically sets the temperature back then turns on when you head home. Best: you can monitor it from any where and make adjustments as needed so your house is at the right temperature when you get home. Had one die after 3 years (probable lightning strike) and immediately replaced it with another. Weakest part is tech support - so by the Best Buy extended warranty so you deal with Best Buy not Google (NOT a paid endorsement). There is a reason why this is a Consumer Reports Best Buy - best one on the market.

I bought this as a next step in home automation--I'm not yet ready to go all-in on one brand or system. But the deal Best Buy was offering included a Google Home Mini free with this purchase, so it gave me a great way to jump-start the home automation. I found the installation fairly straightforward, but I did need to contact support based on the compatibility assessment steps. This led to them sending me a customized wiring diagram for connecting the base unit to my system. As the installation progressed, I ran into two questions, for which their website stepped me through straightforward resolutions. The smart thermostat is now learning our schedule at home and is connected to our Google Home Mini, so we're able to monitor and control our heating/cooling from our phones or verbally with the Mini. The user interface for this small device is impressive--the screen activates whenever we stand in front of it, and the design makes very good use of the rotating dial and pressing the device to take care of all direct interaction. All is going well so far...

Much better than the old style thermostat. 100% certain that this saves us money. It is also is nice to turn up the heat from the phone when returning from travel, etc. Super easy to install if you have a quasi-modern house with heat and AC. I am having difficulty installing one in my other place that just has a boiler and a two wire thermostat. If you pull the cover off of your current thermostat, make sure you have a C wire that will power the nest.

The install was easy. Download the app and connect to the thermostat was effortless. Changing temp on the thermostat or via the app is very easy. Making sure the kids don’t raise the temperature…priceless.

For anyone looking to transition from basic smart devices to a truly integrated, helpful smart home, the Google Nest ecosystem is the definitive choice. It’s more than just a collection of gadgets; it’s a seamless operating system that simplifies daily life.

We switched out a basic thermostat for the Nest Learning. It really is smart. We set up our home and away schedule - easy to do. Then the thermostat learned our schedule and made adjustments to the schedule we set up. We love that we can change the settings from our phones - put it on ECO to save energy or take off of ECO as we near home (no more walking into a cold home). Or we go out for a walk and the Nest knows we are gone and switches to ECO to save us money. Also, the settings are so easy to see - the current temp is in big numbers no more magnifying glass to read the thermostat.

From the begin of the purchase employee at store greet and showed where item is located to them get a person to explain. Installing was a breez and works amazing, love the ability to schedule temp at different time and able to turn on/off when needed too

Bought this for our lake condo. Allows me to manage and monitor temperatures remotely. Very happy with the Nest thermostat - beautiful aesthetic, easy to install and use, and with powerful connected experience. Only thing missing is remote temperature and humidity sensors that integrate with the app.

We bought this to replace our older programmable thermostat. It has worked great with so much functionality. It has so many different settings and is easy to install & use (not to mention it's good look). We are waiting on our first bill for the season but I am sure it will be better than before.

This thermostat is easy to install. The Nest website has a video you can watch that will lead you through each step. Watch the full video first. Then watch a step at a time, pause the video after the video of the step, perform the step, and repeat until installed and set up. I think someone that has never installed a thermostat can install this thermostat by watching the video (and it comes with a screw driver to facilitate installation). The video also walks you through the steps to set up the connection to your wifi network and settings. The auto away feature is very helpful in not running your unit if you are away. The internet and app set up was a breeze. I can control two units from my phone app. If you have been away for a while, you can check the temp before you head home and turn the unit on if you'd like to cool things down before you get home. There is a monitoring feature so you can see how long your unit ran each day. It is so easy to install and easy to use. There are no buttons and switches and settings that other thermostats have that can be intimidating. The auto learn feature is really cool too.

Convenience and going green packed into one. Incredibly simple installation and configuration. Looks gorgeous on my wall. I never need to worry about turning my thermostat off when away amd can lock it so the little ones don't mess with settings. Must have for any home owner.

Installed it easilty with clear instructions and it works great! Now I can change the thermostat with my cellphone without my husband knowing! But seriously, it is nifty and I can change the temp if it gets too hot in the middle of the night from my bed or adjust settings if I am away from the home.

Really easy installation and works great! Love the app feature and the fact that you can control everything right from your smart phone, especially when you're not home. It's starts learning your patterns within a few days and continues to adjust it self accordingly, as it learns your scheduled even more. Love it so far!

I just got around to installing my Nest, firs tit was very easy. It started to learn it's enviroment from the moment power was supplied. I just can not believe how it works. When it knows I'm away it dials back the temp and as soon as it senses I'm home it starts to make things cozy. AAA rating from me. ENJOY !

I'm giving this 5 stars because it's everything it says it would be: 1) Easy installation (even if you aren't into playing with electricity) 2) Most of the smart thermostats required a C-wire. This one did not. 3) It connected with Alexa and the Nest app with minimal fuss 4) There were great rebates that made it worthwhile (check with your electric company and others) So here's the problem. My family is abusing the heater now. I've always been pretty frugal about when I turn on the heater, but now because it can be done remotely; the heater comes on when they get out of bed, when they go into the shower when they think they might be cold, etc. Normally, the heating would be off during these times. So it works as advertised, but I doubt I'm going to save any money on heating.

Very impressed with the Nest. So much so I have equipped my whole house with them. They are already saving me money and I love the fact you can control the AC over the internet. It knows when you leave the house and you can select away mode to save energy. Build quality is excellent and the wiring is simple.

I have 2 of the 3rd generation Nest thermostats which I purchased from Best Buy as I am Elite Plus member and Best Buy had a great $50 gift card rebate on each as well making the purchase a great deal. I was able to replace my upstairs and downstair thermostats in literally 5-10 minutes each, no need to call for technical support at any time. As for the product, it took about a week for each unit to "learn" our regular patterns and adjust to times we are not home and it has a sensor which detects motion to verify if we are at home. Additionally, it was very easy to connect to the internet, set-up, and set my schedules. Another great feature is the App on my Apple Smart phone, I can manually control the units from anywhere, anytime... As an example, we were away all day and I awoke the Nest thermostats from their away mode about 30 minutes before I arrived back home, our house was at a great temperature when we arrived without having to wait for it to warm up after we got back. Basically, it saves so much energy incorporating the Away feature it will pay for itself faster then I expected...

This thermostat is very easy to install and simple to use. You can control the temperature from any location with WiFi access to regulate the comfort of your home. There are many features that make this purchase cost lowering to your energy bill and energy saving at the same time.