Customer Ratings & Reviews

I was a little skeptical about purchasing after reading many reviews that a c-wire would be needed in order for the thermostat to work. This is not the case. Connected Nest without common wire for a month and no issues thus far. Works great and as intended.

Excellent quality with simple installation, just follow the accurate well written instructions. Beautiful design and engineering. "Smart" learning is actually quite amazing. I'd give it five stars, except, I don't like the temperature swings. The thermostat allows room (house) temperature to fluctuate as much as two degrees before cycling on and off. Typically, set at 73 degrees, house temperature will fall down to 71 before heat kicks back on. Too much swing for my liking. All other aspects of product is five stars.

We finally purchased the Nest thermostat 3rd generation after watching and hoping prices would drop. We absolutely love the Nest! It learns when I drop the temperature before bed and raise it up in the morning and does it for us. When we are away it goes into economy saver mode saving energy, and when we travel and return home we can access it with our smart phones and adjust the temperature for us so it's a perfect temp when we get home. I highly recommend this device.

It will might help you save money on your heater bill with the built in smart learning capability. It works really well with Alexa. You can remotely change temperature when outside your home. I was easy to install, just need to follow the recommendation in the booklet that comes with it .

I have nothing negative to say. Installation was simple and it works like a charm. Definitely worth the investment!

Love it. Very convenient. It works great. You can control anything from the WiFi and remotely. If it’s getting warm and your pets are at home you can turn the thermostat Down. Peace of mind. Brilliant design and looks great. A+++

My friends who have the Nest were always telling me how great it was. I eventually broke down and purchased one. The ease of installing it was unbelievable and I am loving the ease of controlling it from wherever I am at. I am also enjoying witnessing the Nest learn my families heating patterns and adjust accordingly.

did not use best buy one in the end due to nest sending a replacement for our bad one. nest support was responsive online and required pictures. they do not send new nest products to replace only refurbished ones and then tequire the faulty nest to be sent to them. our original nest lasted about a year before it malfunctioned and the refurbished one sent by nest company worked for a couple months before some setting seemed to disappear such as fan modes disappearing. also it auto set the heat to not turn on somehow even when it went below the user set lowest temp threshold when we thought we had turned the learning off. luckily the pipes did not freeze. overall, this device is nice when it works but does not seem to be reliable in the long run. we have no other smart thermostat to compare it to. our old no smart thermostat was much more reliable. if you would like the other smart functions to control the thermostat remotely, then this may be for you.

Love love love that they made this smart thermostat. I was told by some people how it was mindful of the energy used in your home and can save you money. I have it now for almost a year and It has helped me save between 35-45 dollars every month by the settings you can program. You can control when it should turn on and off and to have the temperature set to specific times and degrees to have your home. Definitely worth the money to upgrade the thermostat.

This is an amazing device. Nest has made so easy to install and after a normal week of use it knows your routine. If I leave work early I can set the thermostat before I leave and house is just right when I get home. Also great if you travel as you can keep up with the temperature and get set right before you get home.

Easy to use. The memory feature of my typical schedule sometimes gets frustrating cause it’s not the temp I want but you can always override manually. Probably one of the better products on the market. Very easy and clear instructions on how to instal.

good reliable thermostat. easy to install. it took me 10 minutes to install. programing tho is bit time consuming. overall is really a good buy

I have been using the Nest learning thermostat for over 1 month and I have the following pros and cons: Pros: Works with DropCam and IFTTT to allow automation of video monitoring and voice control of the Nest Thermostat using Amazon Echo. Cons: I find that the learning did not change once it was set after a week and now if I am using different temps during the day it does not learn anymore. I would definitely buy this again as it works well and makes my home look cool, 21st century AI techy. I've gotten compliments on it already ;)

Works great. Easy to install, activate, and program.

It was really easy to install... Very easy to set up. I love how we can manage it online

A little over a year now, since purchased. Installation and setup was easy. I like the features it offers and enjoy the convenience of being able to control and monitor it from my phone, as well as google home.

Had an issue at first installing which turned out to be an operator error. I did not get the wires right. Once that was corrected the setup is intuitive. It is very convenient to access with your smart phone. Recently added a nest camera and it with the thermostat work together in the app whichis also a nie feature

It was fairly easy to install, had to call customer support for installation since my A/C unit had Emergency Heat. Customer Support was very helpful, kind and supportive. I love being able to adjust the temperature on my Smart phone when away from home if I forget to turn it up or down when on my way home.

But a bit complicated to install so you may need help. The video they recommend you using online is very helpful. Once installed just turn the dial to your temperature you want. Change throughout the day and especially if you are leaving. It remembers your preferences. Even better is you can change it with your cell.

We have only had this set up for about a week but it has been working great. We love being able to control the temperature of the house when we are gone. I have never installed a thermostat before but the instructions made it pretty easy.