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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 734 Showing 14,661-14,680 of 16,031 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommended Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, installation and usage. I would recommend this item for your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Learns and adapts with use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to operate and install.Learns it self , best thermostat in the market

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad have to factory reset to switch mode.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thermostat but fails to switch from heat to cold , did troubleshooting with google/nest support and called my HVAC guys after testing another thermostat and HVAC unit it was concluded issue with thermostat. I have standard heat pump system that is only 2 months old.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tigran, thanks for the heads up about your Nest Learning thermostat. We know you've already been in touch with your provider and tried some troubleshooting, but We'd recommend reaching out to us directly using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it learns your patterns and you can control it anywhere you go.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can actually change the Temperature away from home. Your pets will love you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and use esp when turning it off and on via the app using your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One step closer to my smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest works well with my Google Home or android phone whether I'm home or away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. I’m very happy with this purchase

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t been able to use it yet because I don’t have a certain wire to go along with it

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Greatbuy, thanks for sharing your post. We appreciate you for choosing the Nest Learning Thermostat for your home. Once you have the wire you need or if you need further assistance with setting up your thermostat, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made in a long time. The installation was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good wery easy to install and simple to use. Recommend to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good thermostat but very difficult to operate to program I navigate through the operating system could’ve been a little more easier to operate would’ve gave it five stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is easy to use and simple to setup. This is my 3rd nest device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good with negative impact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but it looks like it put a pressure on HVAC system and consequently on house power.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Dreza. We appreciate your feedback, and we’re sorry to hear about your experience with the Nest Learning Thermostat. We’d like to know more and investigate whether your concern is caused by the device or other environmental factors. Please contact us anytime through phone or chat and we’d be happy to help you: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    beautiful fit and finish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful fit and finish. thermostat works flawlessly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best thermostat I have ever used. Really great features.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    I think it will save me money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I have control of the thermostat then I'll be able to turn them off when I am away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Power company gave us money after installing it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I really love this thing it is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Nest AC unit Control it is so convenient I just love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use. self explanatory. just rotate the dial

    I would recommend this to a friend