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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 16,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nest failed in the installation process

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product but pro cess for installation was not good. I was replacing an existing Nest thermostat that was no longer working. When's doing the installation this was not an option that was presented during the Nest app installation. Everyday worked out how to do it by removing the old thermostat from my account and then telling the app the thermostat was already installed, very non-intuitive. This needs to be addressed in the documentation. That being said the thermostat once installed is doing it's thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    This is a good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Controls temperature and stuff. Looks nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! Why didn’t I get this sooner. So easy to install and a snap to learn how to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A/C

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Easy to set up and program. Have no problems with it since I installed it myself

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new sleek design smart Theomostat. Really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is an awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to save money on your heating and cooling bill, this is it. I took the advise from my son who has one and said it works really well, easy to set up and install. There is always the option to have a technician come in and do it for you if you are not will to try it yourself. But I did it with an older system which was fine. Since he has a newer system it (nest) did all the wiring detection and was a snap to set up and install. One it was in I down loaded the app and it was easy to save on the bill. Auto away function is great and it is truly a learning remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Should have bought one sooner. You will love it. Easy to install, although I could have used a plate size cover. Only drawback

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up and use, fun app that lets you set the temp, and a temperature control and lock so no one changes it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat at it's finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an investment that should be considered. There's many pros like the fact it helps monitor you're usage and shows how you can save your money. The fact you can program it to your daily routine makes it a great value. This is for the techs like my hubby. You can sync it your phone, iPad, tablets, etc so when you're away and coming home you can have the temp set to the ideal temp by the time you get home. While its pricey, it will pay for itself rather quickly. Look out for deals/promos. A $50 Best Buy gift card came with our purchase so it was definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy install. Works as expected. It's so easy to use and save money with. I love using it from my phone when I am away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    nest the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got it and is working good I will save some money in the long run. very easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Awesome Tech!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is very easy to install and use. It has definitely made a difference in my heating/cooling bill!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed it so I don’t really know yet how much it would really help with energy consumption. It’s easy to install! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgraded 3rd Generation thermostat Is amazing. It learns so much and is super smart. It will alert you if the house is too hot or cold to make sure nothing is wrong. It will alert you if it notices a problem with the HVAC. It has Google Assistant and Alexa yo allow you to control the temperature with your voice. The sensors now performing better and noticed and adjusts when the sun is directly on it. Definitely recommend the 3rd Generation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is easy to install and has a very clean look. Nest also provides videos for trouble shooting. It's great being able to control the temp from your smart phone whether being away from home or too comfortable to get off the couch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing and already saving me money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this thermostat after much research. Being that my heating system is a little older I was skeptical that this would work. To my surprise I checked the Nest website for compatibility and it said it would work. I decided to purchase the white trim version as it matched my decor the best. Installation from start to finish was under 15 minutes and my novice electrical experience. After watching the install video on YouTube and reading the directions it was a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very elegant and modern. It has been working flawlessly without any issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Well worth the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, very intuitive and like being able to control with my phone from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT Thermostat the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT Thermostat the best, very easy to use great connection to the iphone and alexa

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Good, but challenging install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and functionality. Confirmed with Nest Support that this would work with my HVAC unit, but the wiring diagram was not totally correct. Ending up getting my HVAC company to install the unit. No issues with it operating so far.

    I would recommend this to a friend