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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted one of these for a while, and finely broke down and bought one. It was the best purchase. I forget to change the settings, and it is so easy to change from your phone. Or if you leave the house and forget to turn the a/c up, click and it is done. It is easy to use. I like how the app tells you how much energy you are using daily, so you can control usage better. GREAT purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Easy to use but you may need electrician or aircon contractor to help you with installation. I wish product installation cost can be either free with geek squad or discounted significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great. Just set the temp where you want it during the day and it learns your schedule automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Nest works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems this far with the system. It does a great job of keeping the house cool. I think our Trane thermostats were bad & picking up heat from the wiring from the wall. It caused it to constantly stay on. Since getting the nest system, I haven't had those problems. Setting it when we go out of town for days is great because it allows us to run the system on our way home so it feels like nothing has changed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend having this installed by a professional unless you are very tech savvy. My husband is tech savvy, but still installed it wrong. The nesr customer service hotline was so helpful in helping him figure it out, they were on the phone with him for and hour and forty five minutes trouble shooting the issue. It works great and it’s so easy to use. I also love the aesthetics of the product. Looking forward to seeing what it does to our electric bill.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, good app, love the extra control, and it looks nice on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up controls perfectly you don’t know it’s there and my wife can adjust when temp does not suit her

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works well. It's very easy to control it from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    better than I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it just love it and the colors on it are great so neat to know how long it will take to change temperature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, manage with app and use. Worth purchase when you get discount from your utility companies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the thermostat, easy to install and very easy to use I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat is easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i uodated to a more user friendly thermostat. The wifi connectivity made it easy to monitor/adjust temps while on vacation. Setup was fairly easy...however it is very important to make sure you under stand and lable the wiring from old to new thermostat. I had 1 wire in the wrong place and ended up colling and heating at the same time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate you for sharing your review. We're glad to hear that you're enjoying your experience with your Nest Learning Thermostat. As for the wiring, we'd recommend that you contact our support specialists so we can check if your thermostat is wired correctly to avoid any type of damage to your system. Please reach out to us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use it. Easy to install and download the app. Good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought bunch of Google Nest products for my new home, including doorbell, floodlights, thermostat and GA displays. I change my temps using the google app from any where…I have had this for almost a year and no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very reliable. Nice that it learns usage so you don’t have to change temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty easy to install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a Nest thermostat for some time and the Black Friday sale finally convinced me to make the purchase. The install went pretty well but I did have one question that wasn't covered in the included materials, so I called the support number. While I was on hold the information I needed was provided as part of one of the hold messages. I got the info I needed and didn't have to talk to or wait for a support rep to take my call. The thermostat and phone application setup went without issue. If you are going to hook this up to your wireless network, make sure you know the security key so it can make the connection. So far I'm pleased with the purchase. Can't wait to see if I can actually measure the benefits that are claimed. I guess time will tell.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Learning feature is best in class

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my 2 Nest thermostats while I had them. New ACs do not work with Nest so I sold them, but the Nest is great. Learning feature works awesome

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Good option for any trying to tech up there house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good one of the best thermostat I've used in a while easy installation takes a while but once you get all the cords connected and do a run test works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Looks Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, took no more than 15 mins. Very easy to use, looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, setup and use. Took me 20 min to install A really nice product.

    I would recommend this to a friend