Customer Ratings & Reviews

First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

Works for us, easy install. Great to be able to control from your phone.

Couldn’t be happier with this purchase. Very easy to use, and can control it by my phone.

I love this product, it makes my home look more modern and is easy to use!

Works great! Easy to learn and paired with my system immediately.

Very easy to install and use. Clean looking product, would recommend to anyone.

Took only 20 minutes to install with help from nests website and initial setup was a breeze. Works great!

My electric bill was close to 400 a month and my air would run all day. I love this because it cuts run time of when the air is on. You can set times of when the thing will change temperature and even when ur not home. There are days it won’t come on at all. Love that I can see how long it’s been on to adjust where need be if I have to. Since then my bill has been 130 a month. Huge savings

I purchased the nest and installed myself in about 10 minutes! It was so easy to install and so easy to use.

Was a bit intimidated but installation was easy. Looks and works great.

Works excellent. Learns your heating and cooling habits.

Good instructions. Install was simple, only took minutes to set up. So far no issues, works great!

This item at so much flavor to my home looks great and I’m able to control my thermostat using my phone.

I love this product. It's easy to install and use.

This thermostat does exactly what its supposed to. Learn! Your! Home! Really love the ability to monitor from the app. Great buy.

I have to thermostats and never had a problem. Easy to install. Great product

Thermostat works fine. This adjusts the temperature easily and super efficiently

What a smart thermostat! Easy accessible via my phone and since it's a smart thermostat, it learns our pattern.

My thermostat was sticking so thought I would buy one of these to replace it. I love the looks and the wifi hook-up. I found the 'learning' function annoying as it kept changing the temp against what I wanted. It really can't read my mind. The learning thing has no easy turn off so I googled it and followed someone's youtube video that showed how to turn off the learning feature. (basically clear everything out and start over w/o any history and it stays off). It is pricey if you don't use the learning feature but I think it is way cooler looking than my Honeywell rectangle. I bought another one for my other floor. Would recommend.

Easy to install, took less than 10 minutes. It works great and I'm able to use my Echo Dot to adjust the temp.