Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 16,031 reviews
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Amazing thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sleek, easy to use, and just looks good with any interior setting. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficiant

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally took cash off my electric bill It learns so no more extreme adjustments manually saving unit from constant changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality product. Make sure your thermostat is in a place that will have traffic, otherwise, you will find like I did that some automation features will not function properly as intended by this type of technology. Usage report could use a little updating, not too informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping warm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The features are awesome. Being able to adjust and program it to fit my schedule is a must have home item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hearing about the Nest for the last couple years but didn't think we needed one. After just two weeks our gas/electric bill has dropped over ten percent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a big upgrade from series 1

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t as big an upgrade over my series 1 Nest thermostats but wanted the ability to use the remote sensors. Looking forward to get a sensor to see if that improves

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    State Of The Art

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were due for a new HVAC system and decided on the Nest Thermostat.Considering the rebates from the utility companies the cost was not an option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST was easy to install, is easy to use. Looking foward to seeing the savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves Money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest will pay for itself very quickly. Got a rebate from the power company right away. Knows to save energy when I’m not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are looking for low maintenance and wanting to save on energy costs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and looks great! Connected easily to Alexa. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    The Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this nest thermostat. Saves me money and looks amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    SHop Around More

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is okay. Installation and online videos were easy and useful. The packaging is really nice. It works like it's supposed to, I guess. One morning at breakfast, it felt like it was getting really hot in the kitchen. Checked the thermostat &, for some reason, it decided it should be 77° inside. It was ~70 outside. The auto-away is useless sometimes. Device is installed in hallway & kids are too short to activate sensor, so it thinks no one is home alot of times. Should've gotten the Ecobee thing. Read it's more versatile.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Money saver! & Easy to Install!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated our old thermostat and this helped our house save money on our energy bill. I love how you can set schedules for cooling and heating. As long as you download the app, you can control your home temp even while you’re away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into home automation and want to control your thermostat by voice. This is a must buy item. I was able to connect this to Alexa and Google Home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Should have bought another brand.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Nest Smart Thermostat I bought lasted about 4 months and the wi-fi card stopped working. No matter what I did, I could not get it reconnected. I had Best Buy send a technician from Geek squad to check it out and he couldn't get it reconnected to wi-fi either. It wouldn't even look for wi-fi networks. He decided it was the wi-fi card. Since I'm a TotalTech member I had the old one uninstalled and and new Nest installed after almost two weeks of mix ups on the scheduling of the uninstall and install. Best Buy now farms out this work to a second party instead of using the Geek Squad and they couldn't get their act together except for one guy who finally helped me and did both the uninstall and install on the same day so I wouldn't have to go without A/C in 100 degree plus temperatures overnight. Now the new thermostat is acting up. At first everything was fine and I could control it from the thermostat, my Nest app and by voice using Alexa. Now Alexa voice control won't work and I can't get it reconnected and I'm at a lost. I'm afraid to go back to Best Buy because of what happened before so I'm just going without voice control, which I miss at night when I'm in bed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Saves you Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can control it from phone iPad or Alexa, they give you a monthly report on energy usage. I do recommend professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tech

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart tech thermostat best money I've spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenient and you can track the energy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient and you can track the energy or hours used great product for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent thermostat, easy to set up and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely easy to set up and install. Very detailed instructions, works great.

    I would recommend this to a friend