Customer Ratings & Reviews

Looks great and is easy to use. Set it up in the matter of minutes. One of the easiest smart home adds.

I've added several Nest products to my home including this thermostat. My main concern was whether I would be able to install myself. The online documentation was excellent and the box even included a screwdriver so no extra tools were needed. From start to finish it took me about 30 minutes. It has a user friendly interface and navigating the set up was a breeze. I love managing the system with the Nest app which enables you to adjust the temperature, set the heating or cooling mode, set your daily temperature schedules, remotely run the fan, view home humidity and review your past energy history. It also reminds me to check the furnace filter. My Nest smoke/CO2 detector synced with the thermostat so if any CO2 is detected, it will turn the furnace off. I like it so much I bought one for my daughter's house!

The thermostat was easy to install and is very convenient. If you are getting other products for a "Smart Home," I recommend buying all the same brand. I purchased a thermostat, cameras and carbon monoxide detector. The app and devices are all very user friendly. I used the backplate in one location and installed a second one in another location without the backplate. Be advised, the Nest video history is available for a 1-month trial. Following your trial period there is a monthly fee. If you prefer not to enroll you can only view real time video (no history).

Easy to use. Love that you can set a schedule, change settings remotely from your phone and see how long it will take to reach your desired temperature. Also sleek looking.

Easy installation- Easy operation - Easy on the eyes too. Works well even in an old house with an old system. Tells me how efficient I am and other info that will influence my thought process to save money and keep my home comfortable.

Best thermostat in the market. Installation was simple and it looks fantastic.

This has worked wonders for me since I've had it. (About 3 months). You're fooling yourself if you don't buy this. The fact that it learns your environment says enough. Oh, and you can control it from your phone. It knows when you leave your home and sets it for "away" to save more energy. If I had 4 thumbs it give it a 4 thumbs up.

I like the simplistic look with lots of features. I like the ability to control it remotely and it has IFTTT incorporated into it so that triggers can be set to control it as well and it gives it the ability to control it with my Echo Dot.

I had a nest at my old house and loved the convenience so I bought two for our new house. We have a system downstairs and a system upstairs so I wanted to make sure that I could control them both easily with my phone. I like being able to control most settings and the temperature through the app, I rarely ever go to the actual thermostat and it makes life much easier. Set up was easy for the downstairs system but upstairs we have a heat pump and that was a little more complicated. We made sure it was wired right when our HVAC guys came out. I would recommend these always.

Easy to use and very elegant very useful can't go wrong with this one

Very cool looking, scorchingly accurate and a breeze to use and install. Don't believe the hot air from other reviews.

This is an excellent product. Installation is extremely easy and once it is setup there is not much else to do. I control the temperature with both my iPhone and iPad from anywhere. I also use my Amazon Echo. Couldn't be happier with it.

The nest is awesome. It is really easy to use and simple to program! I am able to turn down the heat when we are away and also warm it up as we are on our way home. Also- it's learning pattern is spot on after only a short time.

Very effective product. Easy to install and operate. Love the app feature.

Love this item, can change the thermostat settings and then it learns. It's really cool and looks much nicer than my old one. If you try to install yourself make sure you turn the unit off or you risk blowing a fuse that can cost $100

Traded in a non working 2nd generation for the 3rd. Only had it a week,but so far works perfectly. Quickly learning our schedule and hasn't dropped the wifi even once. Huge improvement from our experience with the 2nd generation. Worth the extra $.

Why’s not to like? (the price?) They’re sleek, it works with temperature sensors if you want. So it can make a room a specific temperature at a programed time.

Love it; had it for four days and it has already "learned" some of our habits. Has a lot of neat features. It's nice that you can control the thermostat using your app if needed.

I have no electrical skills. I had questions about the installation on a holiday weekend. I did not expect to get any help. I called anyway. Customer service was not only available on a holiday weekend, BUT they even stayed on the phone with me for over 3 hours, walking me through the ENTIRE installation from out of the box to controlling my heater. The call went late and the agent stayed with me after hours. Answered all my questions without making me feel stupid. Followed up with safety points i didn't even consider. The NEST is great, very nice product. BUT the customer service is where this product shines. UNBEATABLE! You can buy other smart thermostats anywhere, but i bet they're not around on a holiday weekend on a Sunday after hours in the United States. Definitely recommend.

I love this product. My previous thermostat was complicated to program and this was super easy. I love being able to change the temperature in my house from anywhere. Works great with my home security as well. Excellent product.