Customer Ratings & Reviews

I haven't had any problems this far with the system. It does a great job of keeping the house cool. I think our Trane thermostats were bad & picking up heat from the wiring from the wall. It caused it to constantly stay on. Since getting the nest system, I haven't had those problems. Setting it when we go out of town for days is great because it allows us to run the system on our way home so it feels like nothing has changed.

This device is good for novice and experts who may or may not know anything about installing stuff. Everything is straight forward and it comes with everything that you need to perform a clean install. I would definitely recommend

First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

Great thermostat work smart and easy to use ..keep my house cold and this summer .

Great device and I would have given it five stars except I have issues with the notification module for the filter exchange. I wish that it would allow you to put the exact date vs the month of when you change your air filter and how long before you want to be notified to change it (1, 2 , 3 months etc). I turned on the notification, however it never notified that I needed to change my filter out like my prevous thermostat would when it was dirty. I love that I can change the temperature remotely, how it regulates the temp in my home and that I can put it on eco mode if i so desire but they REALLY need to modify the filter notification module since changing your filter is extremely important in maintaining the life of your air conditioner especially if you have pets like I do.

I had an old manual thermostat and recently purchased the Nest system. It’s easy to set up and install, and is compatible with most home furnace and HVAC systems. The system is a self learning system and will quickly adapt to your schedule, and while you can set a general program to reduce energy usage is tremendously beneficial, the remote access is almost as helpful should your schedule change unexpectedly. This is a worthwhile investment to improve energy efficiency.

I have been through a few smart thermostats and have found this one to be the best. The build quality alone by far the nicest compared to the competition. This produce just feels nice to use. If you are in the Google Home ecosystem this just works so much better with everything compared to the others. It is well worth the price and I would purchase this again in a heartbeat.

This thermostat replaced a traditional thermostat so we can control it remotely. Find the app easy to use.

It's not cheap, but I prefer this Nest thermostat vs the cheaper version. This one twists so you have a better feel of changing the temperature when you walk up to the device. I have Nest thermostats in all of my houses and I love all of them. Never had a problem.

It works great I love being able to adjust the temperature on my phone.

It’s very easy to install and use. I really like being able to control it remotely.

It does what it says it does. Sleek and simple. But it loses one star because setting a manual schedule is very clunky and almost impossible. That is the only down side.

Looks nice on the wall. If you want a thermostat that makes you feel special and says hello every time you walk by, this is the one. It like to learn your habits and then tell you how it thinks you should live comfortably. It’s kinda like you’re married to it. You tell it you want 68 then it decides no I want 72. Overall pretty good thermostat if you don’t mind being told what you want.

Excellent product. Easy to install. If we add a additional room sensor which will help us to maintain the temperature where we want

We bought this with the rebate and will hopefully help with our electric bill. Its nice that it learns on its own and can control it from the app.

Easy to use, very reliable. Nice that it learns usage so you don’t have to change temperature.

Does what I expected. Looks good on the wall. Only complaint is the mounting bracket and screws. The holes weren’t drilled out properly and the screws are brittle. Two of the four snapped at the head when installing. Had to use better screws to install.

Very nice easy to install. Has modern look. Clean look.

Great buy wish I would have waited the price dropped another $50.00 being unemployeed would be nice to have that back. But overall great product. You still get back $125.00 from edison and gas combined. Easy install, I saw how to do this on youtube and got it to work properly. If for any reason you are not sure ablut your wires do not attempt to install it on your own. You would not want to risk blowing your transformers. No not the movie. Your actual electric transformers.

I recommend having this installed by a professional unless you are very tech savvy. My husband is tech savvy, but still installed it wrong. The nesr customer service hotline was so helpful in helping him figure it out, they were on the phone with him for and hour and forty five minutes trouble shooting the issue. It works great and it’s so easy to use. I also love the aesthetics of the product. Looking forward to seeing what it does to our electric bill.