Customer Ratings & Reviews

The Nest works really well to manage the temperature in my home. I'm even able to manage it while I'm not there which is why I purchased it. Adding additional sensors can help manage temperature across multiple bedrooms so that you can be comfortable at night. My only complaint is that the app this functions on is iffy. Google can't decide if they want this to work on the nest app or Google home. Sensors do not work on Google home so you have to use the nest app. But Google is phasing that out soon. Another minor complaint is my thermostat will go into "away" mode if nobody walks in front of it every hour. (Google location services to detect your phone's presence doesn't work that well.)

Good thermostats. Easy to install and use. Integrates well with Google Home and Home Assistant.

The unit was easy to install and works fine. My biggest problem is the learning curve in how to effectively use the device. Plenty of support to help.

Much easier to operate than the “dumb” thermostat I replaced. I purchased two of these, one for upstairs and one for downstairs. I love being able to set the temps to “eco” when away for the day. I did have an issue with installation (wired it up wrong) but Nest customer support was quick to help and assist with installation.

It's one of those items you don't know what you're missing out on until you own one. I love being able to control my home temperature with my iPhone or Alexa. It can also learn your temperature habits which is a nice touch.

We installed 2 nests in my home (one upstairs, one downstairs) and they are easy to use. love the information we can get from it and are looking forward to connecting it to other smart items around the house. love the fact we can change the thermostat even if we aren't home.

I have a zoned heat pump system, with separate thermostats on each floor. I now have three Nest 3d G thermostats to give me full coverage. They work together like a charm. I especially enjoy not having to go to the third floor to adjust/monitor temp up there -- the app works great. Easy install and easy operation.

Easy to install and setup, looks great, easy to use

Easy install, even for a novice. Incredibly smart and intuitive.

If I get too hot (yeah, I'm at that time in my life), I don't need to get out of bed to turn down the heat in the winter, or turn on the AC in the summer. I just pick up my phone and control the thermostat from bed. Also, I can do it when I'm out, to make sure the house is at a good temperature when I get home.

Works great. Easy to operate. Links to my Amazon Echo.

love this Thermostat and all nest products!!! so user friendly and great customer service!!! I love that I can control it from my phone!!!m Thanks Best Buy for your customer service as well...

We love that this thermostat will know when we are not home so it automatically adjusts the temperature of the home. It has probably paid for itself in the first couple of years by the feature alone. It was simple to install through the instruction included, as well as, the customer service number incase you run into an issue.

This is a great first piece to your smart home and one that delivers its value over time as it learns ways to improve the efficiency of your heating and cooling. The ability to heat up the house on the way home is amazing in the winter. Just make sure it's compatible with your HVAC system before you purchase.

I was concerned about purchasing the Nest Thermostat because I had to buy two (upstairs and downstairs). I finally bought them and had our HVAC company do the install. East to connect and control with my phone. They are wonderful and I wish I had purchased them long ago.

This thermostat is amazing and super easy to set up. It will definitely pay for itself.

This is the second thermostat to add to my home. The first was easy to install, set up and use. This second one was a bit more challenging setting up. Had challenges finding the internet. Four months into use the item totally lost internet connection. It still worked but there was no online controls. Called customer service and spent a good amount of time troubleshooting. It was finally determined it had was faulty. Replacement is on the way.

We have had this over 6 months and we love it. It’s nice being able to change the temp when your bedrooms are upstairs and the thermostat is downstairs. Just go to the app and adjust to your hearts desire! Not too mention it does seem to be much more effeicient than the standard thermostat. All in all it was an excellent purchase.

Sleek, easy to use and less bulky than my former watch.

Love the Nest. Very easy to install and setup. Works great!