Customer Ratings & Reviews

I was originally going to go with the Ecobee. However, the one I got was defective and there were none left at Best Buy to get another one. So I needed a wifi thermostat so I got the nest. I love the design and it looks very nice. I had actually have it installed in a different area of my home due to the fact that it required 3 wires instead of the two my old one had and due to the age of the home and retaining walls we could not run a third wire. It went well for a few days and then I noticed it always offline via the app. I had stopped renting the modem from Comcast years ago and used my own in addition to wifi. I blamed the nest for never being connected as my other devices were always online. So I ended up just giving the Comcast box a try since I just upgraded. It had wifi in the modem. My nest has never been offline since. If you have connectivity issues check your wifi (clearly the newer systems are much better than the 8yr old one I was dealing with). Talk about simplicity! I turn my thermostat up on my drive home! It's much more efficient than the programming days. If I'm late, I'm not wasting energy. When I'm in bed upstairs, I turn it down before bed/when I wake up. It may sound lazy but you just have far more control. My plumber installed it when I converted to gas from oil. Very user friendly.

We bought a nest when our old thermostat went out. Easy to install and works great! Love the app compatibility and learning modes.

I had an old incredibly difficult to use thermostat that was summer than a pile of bricks and I am love new tech so I thought I would splurge on the best after hearing good things about it. So far so good. I like how easy it is to use and install. Can control my temp on my phone even when I am not at home which is neat. It even learns my habits and takes care of the temp for me.

I upgraded my thermostat and am glad I did. It is a nice product to add to the home. Very easy to use and it has helped me save energy. Design is simple and classic. It is easy to install. It functions well with my phone and I can adjust the temperature from any where.

I've wanted a Nest thermostat since they first came to market but always waited because I was in college and lived in an apartment. Silly me. I didn't realize I could've used it there as well. But now that I own my own home it's just a must have. Super easy install and easy way to check if your system is compatible before you buy it. And just works on its own. I travel a lot for work so it's nice to be able to turn the air back on before I get back to my place using the app. Not to mention, the design is beautiful. I'll definitely be buying another one when they come out with a model that's bigger or does something extra! Definitely recommend this!

My experience with google products has been a positive one for the most part. This thermostat continues to not disappoint. Setup and instructions are super easy. Our electric company here in San Antonio gave us an $85 credit plus another $30 annually to participate in Rush Hour events; these are merely high usage times where you agree to let the power company and the Nest change your thermostat setting a few degrees a few times a week to help ease strain on the grid. Integration with my Philips Hue gen 1 bridge, MyQ garage door opener and Amazon echo is great. Being able to remotely control and shut the system on/off is fantastic. It IS a bit pricey, but there is so much technology in this little device that will actually save you some money on top of the elec company's incentives that it will pay for itself very quickly, compared to other green tech that takes years to recoup.

I have now had my Nest thermostat for about a year and could not love it anymore than I already do. It was easy to install and, in fact, I did it myself. (61 yo female) I integrated it with my Alexa and it has just spoiled me. To be in bed and wake up hot and just tell Alexa to turn your thermostat down a degree is wonderful. When I leave the house, I'll turn up the thermostat mainly because my dogs don't like the house cold and then I'll use the app on my phone to lower the temperature a bit before I get home. I upgraded my home alarm system and now the nest is also integrated with it. If you're on the fence, Don't think twice. Buy a Nest thermostat. A friend is who told me about it and I have recommended it to my own family and friends. ❤️

Installation of the Nest thermostat was straightforward with all of the necessary parts and labels supplied. The online help through the Nest website helped to provide confidence that the installation was being done correctly. The set up was simple and straightforward. The connection to the wireless network was pretty much self driven. Pretty nifty to see the little puck go through it's paces. The entire installation and set up took 30 minutes. As a thermostat it works just fine. A little expensive maybe but we were leaving on a trip during the heat of the summer and we wanted to be able to monitor the house temperature and have the option to have the temperature at a comfortable level before we got back without asking someone to come into our house. Four hours from home we used the app to set the temperature back to a comfortable temperature and the house felt great when we walked in the door. The Nest app has worked fine on our Android and Apple devices. The ability to see the history of how much the A/C unit has run over the last week or two is interesting.

Hands down the best thermostat I've used. We've had it for a little more than a month and it does change the way the house is cooled and controlled. Most thermostats I've used are very old with bare minimum features or just weird controls overall. The Nest is straightforward, sleek, and it feels like a solid device in the way it's constructed with a solid weight to it. The app makes it very easy to use and the ability to change the temperature without having to get up is game-changing. The Nest also learns what temp you like it and when. It starts to schedule itself based on your temp changes. Within about 2-3 weeks a schedule started setting and we only had to make 2 tweeks to the 'learned' schedule, otherwise it was spot on. Now we don't really think about the temp in the house. Would absolutely put it in the next house that doesn't have one.

I love the Nest Thermostat...it was easy, easy to install and set up. Even comes with a cute little screwdriver and built in level. Connecting was just as easy...everything went without a hitch on the first try. Just beautiful and I love that it detects when you are present. I found myself just walking by it to watch it light up. HOWEVER, I did have a moment of pause this week when I realized that there was a software glitch that left a lot of people out in the cold...literally. And the reason that I wanted the Nest in the first place is because I split my time between two places that are 5K miles apart...and I found out about the glitch from Alaska...but by the time I found out about it and tried to log on, it was resolved...so no harm this time. I do love being able to check in on my house from afar and see that all is well. So, yes it is awesome and it works incredible...just bear in mind that it does require a wifi connection to work, and if something happens to that connection you are powerless. I would still buy it knowing all of this...it adds a lot of modern flair to your house.

I love the perfect look, very easy set up. It's part of the apartment decoration. Very useful, programmable, and the best is the fact that I can control it with Alexa. No need your Phone App or to go walking to the Thermostat if you need to change the temperature.

Easy to install, overall a great thermostat, really easy to use and it does what it supposed to do, looks great and it works great! Love the modern look!

The Nest 3rd generation smart thermostat has exceeded my expectations. The product does what it says it will do, and saves energy cost. Bottom line, it just works. The installation was very easy, and took about 30 minutes from start to finish. During the installation process I engaged customer service/tech support. Nest has top notch, friendly, knowledgeable people, and my concern was handled in less than 5 minutes.

Really love the look of this small thermostat which is a self learning system. I don't have to worry about changing the temperature from time to time during summer months as it has perfectly learned what our needs are. We live in texas and it can get pretty hot. The temperature gets automatically adjusted during nighttime as well as day. We keep about 76 during the day and 72 at night which the NEST system does it for us. Hoping with fall coming up, it performs per our expectations and able to keep the temperature memorized as it did during summer. Had disconnection issues during the first month of purchase but has performed well after that. Will update this review in few months after further use.

I followed the instructions that came with the Nest and had it installed in just a couple of minutes. Setup was a breeze as the Nest pretty much holds your hand through the process. I had it paired with my home's wi-fi and setup through the Nest app on my iPhone. I like that the Nest tries to decrease our cooling and heating bills by sensing when we are and aren't home. My main complaint is that it wants to use temperatures that are too extreme for our dogs. The Nest wanted to let our house get up to 86 degrees in the summer and go down to 65 degrees in the winter, when we aren't home, before kicking the AC or heater on. That's too extreme for our dogs so I had to disable the energy efficiency setting for the AC. I didn't realize it was going to do this until I left to go to the store and came back after an hour to a house that was 80 degrees. I do like being able to adjust the thermostat from my phone, the Nest is futuristic looking and stylish, and it now work with my Apple Watch. It's automatic energy savings features need to be tuned. I think it would be easier if Google/Nest just added a setting so you could tell the thermostat that you have pets. That way it doesn't get mad at me for not letting the house get above 75 degrees when we aren't there in the summer. There are other thermostats that will work just as well as the Nest if all you want to do is control them from your phone when you're home or away. Get the Nest if you want the thermostat to learn when you're home and away so that you can shave back on your heating and cooling bills. It really has helped with the heating , not so much with the electricity for the AC.

Ease of Setup will depend on the unit you are replacing- however the supporting walkthrough is very helpful. If you are a DIYer, then you can complete the install in 30mins. The unit looks great- awesome upgrade! The only issue I’ve faced is with the spinning control not being smooth all the time. Controlling home temp is very easy, and being able to do so while away from your home is amazing. You can setup your preferences by day, time, and the unit is definitely smart. I would buy 2 if I had a dual zone AC system! Home upgrade must have.

Upgraded 2 older thermostats with 2 of these from Nest. Seamless install, less than 30 mins from setup to install for both. Novice when it comes to heating/cooling but the instructions are easy to understand and took all the mystery out of the install. Worked perfectly with both of heating and cooling systems. Love the ability to control with the app. Savings has been consistent from the beginning, even with changing seasons our monthly bill continues to go down. Functionality is perfect and they look great too. My only complaint was the temp was measured only at the thermostat while noticeably different from room to room. Nest finally released the remote sensors in April which I added 3 of them each thermostat in distant locations. Now I’ve got all the info needed to make any adjustments. No complaints!

As a DAD with Thermostat anxiety the Nest gives me the security that if ANYONE touches the Thermostat, I can drop it back to the cost saving mode it should be at. The ease of use, the reminders to change the air filter is a DADS dream when it comes to Thermostat control. Very easy install made me look like a professional to may family and all the praise that goes with it. I would highly recommend this to any DAD out there who's job is keeping Heating and A/C cost under control to get one of these. The app let's me adjust the temp....even when I'm not there. FYI if you have a wife who has hot flashes, all advice above is null and void. ENJOY!

I've been wanting a smart thermostat for a few years now but my system didn't allow use of one. I found out i was able to updated the control panel on the furnace to accommodate. I was about to purchase the 2nd generation Nest when that same day they announced the 3rd generation. My friends and family all haves Nests and they are great. This 3rd generation is a big improvement. The large face, the large numbers, the farsight feature, all big improvements. $250 is a big expensive but i believe they are well worth it. Time will tell as i have numbers from the previous 2 years to compare with. Also...easy to install, easy to work. Great app.

I had a Honeywell connected thermostat that just kept losing wireless connection and after a year it decided it did not want to cool my system anymore, so i decided i wanted to upgrade to the nest. On opening the box just the way it was packed you know you have a quality item and has nice weight to the device also The instruction on how to install was quite good and easy to follow, the only issue was the sticky labels were not tooo good and kept slipping of so be careful, i took a picture after i labeled just in case. the nest has a plastic surface that is 3/4 covering the glass that you might think needs to be peeled off but is actually part of the device surface , i checked online and is teh only way i found out not to touch it. once installed going through the menu, off course you need wireless connection and to download the app, but you can do this without as i connected after the unit was setup and installed. after connection and running it was easy to use from the app, don't forget this is a learning device. there was some lag time between switching the cooling system on and off but after a few days it git better or i just did not notice anymore, overall this is a great device and good value for money for the future.