Customer Ratings & Reviews

Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

I've had many different thermostats but this is my favorite. Definitely better than Ecobee and Honeywell. My recommendation is to only run these if you have a Common (C) Wire. "Power stealing" can cause issues such as shorting out your circuit board on your HVAC. Nest has excellent customer service if you run into problems.

I had heard so much excellent word of mouth regarding this product from all of my friends. It is an excellent addition for someone wanting to create a smart home or just have a thermostat that can learn your patterns, and you can control remotely. The installation was super easy even if you have zero previous knowledge.

Good product. Easy to use. No problems. Easy to install.

We had been wanting to get this for a while and finally did it. We love it so far! After only a couple of days, it has already learned our habits and self adjusts. It was very easy to install and is super easy to use!

There are only a couple of features that improve over the gen 2 nest, but in general very functional. It detects automatically someone in the room so the display turns on. We have set it to display an analog watch which fits elegantly with the decoration of the room. Screen is larger and thinner, helping with the aesthetic of the thermostat.

Easy to use and no C cable needed!!!! I had purchased another thermostat that was not compatible with my unit and the geek squad installer recommended this item which is exactly what I needed.

EASY TO USE - UNIT IS STILL LEARNING HOW WE LIKE COOLING AND HEATING

Hi quality construction, easy to install, and operate! Install was so simple I thought I did something wrong...5 minutes and it worked as designed! Programming straight forward and again took maybe 5 minutes...After a week or two it has learned enough to do it all on its own. Maybe a couple of tweaks here and there.

Whereas normally I would hire a small child to hold a thermometer and adjust the temperature in my house for me, the nest does the work of that small child with the added bonus of being connected to my cell phone. I also do not have to feed the nest so it is really going to pay for itself. Also, my house feels better.

It works great alone, and even better with my nest Guard alarm system. It even integrates with my Google home hub. So very happy with it. As far as installation goes however, my advice is to engage with a Nest Pro installer, as my standard electrician did not hook it up correctly.

This is actually the second nest thermostat I have purchased and wouldn't even consider going with another brand. Had a second AC unit installed at my house so I can control up stairs and down stairs separately. Best decision I've made so far

Easy, straight forward set up. Intuitive. Wish it was better intergrated with the google home app rather than needing to pivot to the nest app. Outside of that, absolutely love it.

I had been wanting one for awhile and finally decided to but one. I was able to install it my self and got a large rebate from my utility provider as well. I really like that I can change the temperature with my voice and phone

So I am still learning it, or its learning me. It is well made easy to install and get on my home net. Like the features, my only gripe would be I like instructions to be a littel more detailed. In some respects I am old school. Still, being able to stay in bed, Chace the air and change it makes it all worth it.

I installed this thermostat and have had a amazing experience! We recently went on vacation and forgot the reset the thermostat causing out AC to run excessively. I was able to go into the app and change the temperature remotely! Saved a lot of money and frustration!

Installation went easier than we were expecting. Setup on the app was a little more complicated than we had anticipated. Overall, we are encouraged and hopeful that we can save money this summer with our smart thermostat.

This Nest thermostat is so easy to use. It is so great that you can adjust the temperature of the house from wherever your at!

We are still new to the Nest but happy so far with design and features. A pleasant surprise was that it also controls our humidifiers.

I have a lot of good things to say about this thermostat and very few bad things to say. Design, functionality are all great. My biggest gripe is that Google/Nest have not integrated this product with HomeKit so I can't use this with Apple Home/Siri. This is a poor decision hence the lower rating.