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Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 16,024 reviews
  • Rated 5 out of 5 stars

    Easy Install and Great for Remote Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Google Nest. It was very easy to install (I did go to Youtube to get a better understanding of the wiring) and only took about 30 minutes to install. We typically keep the thermostat off because of our mild climate but when the temperature does get extreme, the wifi capability is great when we want the house temperature set comfortably before we get home. The nest is very intuitive to operate and looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2, upstairs and downstairs. The instructions were really easy to follow. Our house is a little older, so we did have to manually connect an extra, exisiting wire to be the C-wire. Totally worth it. It's only been a month and it's the middle of summer, so it's hard to say if it's saving us money on energy usage, but it's so nice to be able to drop the temp from the app. Programming a schedule is easy, and it just looks so slick on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very easy to install and to program. It also is very sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great improvement for the old thermostat we used to have. Easy to install and configure, works great with our Google assistant. From time to time it disconnects from wifi after checking the connection it reconnects and continue working without problems.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JorgeG. Thanks for giving us feedback. We’re glad that you find the Nest Learning Thermostat great, but we’re sorry to hear your experience with its connectivity.

      Here are some steps you can try if your thermostat is having trouble connecting to your Wi-Fi network:
      - Restart your thermostat
      - Restart and check your home's internet connection
      - Reset your thermostat's network settings
      - Check the settings on your Wi-Fi router or access point
      - Check for interference
      You’ll find the complete troubleshooting steps outlined here: https://support.google.com/googlenest/answer/9240194

      Please let us know if additional assistance is needed by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is works very well and is very reliable. Installation was a breeze. Connect the wires as instructed and you are ready to go. Connection to the Nest network cannot be easier and having the unit up and working is absolutely as simple as 123. The one drawback is the high price, particularly given the new competition, but most annoying is the confusion around pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The NEST Everyone should have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our NEST! It was easy to install and we can set from our phone when we have been away or if we forget to turn off the heater.. Everyone should install this as their thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than I had hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During my routine furnace maintenance this fall, I asked the serviceman about installing a smart thermostat. He said that it would cost me about $125 if they did it, but he removed the cover of my previous thermostat and labeled all the wires for me so that I could install the Nest myself. This was very helpful, because not every system used exactly the same colors and codes. Installation was very easy except for one wire I wasn't 100% sure about, so I called Nest support and spoke with a technician. He checked the information about my existing thermostat and was able to clarify the confusion for me. I mention this because I was very impressed with the speed and efficiency of the customer service. As for the Nest itself, I love it. Setup was easy: you connect it to your WiFi network and answer some questions (language, location, etc.) and you're good to go. The app is good and shows you what you need to know. The Nest will "learn" your usual routines and if you are usually gone during a certain time of day, it will reduce the temperature. You are always free to override this if you happen to be home, or just want it warmer or cooler . What I noticed right away was that my furnace only kicks into the highest fan speed in the morning when the house has to warm up from having been set at a lower temperature all night. During the day, I rarely hear the fan at high speed, unlike with my previous thermostat. I also like that you select the temperature just by rotation the outer dial, which is a lot easier and more convenient than hitting little up and down arrows. The temperature shows when you are within range of the thermostat and it's easy to read from a distance. As you approach the Nest, it shows you what the thermostat is set to. The display also shows the outdoor temperature and indoor humidity. I bought mine on sale, and also got a $100 rebate from my utility company since I have both gas and electric from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet accessible thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy our new Nest system. We wave a two story home with separate up & down stairs thermostats. We installed tw nest thermostats. Setup was easy and the nest system learned our daily schedule. Manually setting away / home mode from our iPhone / iPad is easy. Temp adjustments are quick. One screen on our iPhones showing an overview of both is helpful. Detail screens showing usage info was eye opening. I am planning on expanding the system with other "works with nest" and IFTTT products for an overall home energy efficient (lower utility bill) system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is very easy to install. All you need to do it put the wires that you have in to the correct slots and then it works. You can change the temp on your way home or set it on a schedule for different times of the day. It lights up when you walk by showing what is going on. Blue for cooling, black for your house has reached the set temp and red for heating. The first month we had it we reduced our energy cost so much that we got a bill credit. It was lent much but every bit counts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd Gen Nest is very stylish, and is an improvement on my wall compared to my old thermostat. The set up is very easy, the hardest part was covering up and repainting where my old thermostat was. Connecting the wires were very clear and easy. The app is easy to use and has some great features, like being able to use your phone's location to determine if you are home or away, and being able to set the temp and settings from anywhere. Aside from learning your patters, you can also set a schedule if you already know how you want things set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Upgraded from old thermostat to this Nest. It works flawlessly and setup was a breeze. It is easy to use and the app is great. We can control it from anywhere. We didnt realize how bad our old thermostat was not reading or working correctly until we installed this jewel. I would not go any other way, they are definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest - Learning Thermostat - 3rd Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having just bought a house with a Honeywell digital thermometer and no directions to go with it, I decided to upgrade to the Nest 3rd Generation Learning Thermostat. It's easy to install. All the features are there for you installation needs: a small screwdriver, a faceplate to cover previous thermostat installations (if needed), and directions. The directions even point you to online directions to give more detail for installation. And you can control the Nest thermostat from your smartphone with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive useful easy to use and install. Connected easily to wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup was quick and easy with provided instructions. Looks fantastic and is easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install and a Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was first hesitant to buy this. But reading lot of reviews finally bought this on a Black friday. Nest is what our home needed. The electric box plate came in handy, and the included mounting plate looks so nice on our wall, we may not even paint it. The setup was easy, I linked it with our WiFi and then downloaded the app on my phone. After syncing my phone with the thermostat, I can adjust the house temperature from anywhere! The Controls are so simple. I highly recommend buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying the Nest Thermostat. Would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for 2 years now and enjoy how easy it is to use. Can set heat and cool to keep house at any temperature range you want. Helps with the spring and fall days where it can be hot one day and then cold on the next day. Appreciate being able to adjust through my phone to change from another floor in the house, or adjust when on vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works great. Easy to install. Like controlling it while I’m at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and easy to use thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest Thermostat to replace my failed older Honeywell thermostat from Vivint and it was one of the easiest and most intuitive installations I’ve ever done in my home. The product is beautiful and elegant in my hallway next to my security panel and allows me to use it with its dedicated app or can be controlled from my security system’s app. An excellent smart home product as expected of the Google Nest line of products. I would definitelt recommend it to anyone looking to have an easy to use thermostat that helps regulate their settings easier and better as well as having a good atarting point to have a truly intrgrated smart home ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to get on the same ecosystem as all the other Nest devices in my house. It's pricey, but it turned out to be an incredible upgrade over the previous EcoBee. Since the first few weeks I haven't had to adjust the temperature manually a single time. Directions were very simple, but I'd still recommend watching a video on YouTube before installing it if you've never done it before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Tech Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second "smart" thermostat I've owned and it is by far more advanced than the previous (another brand). Setup and installation was pretty seamless. It's extremely user friendly, which is a huge advantage over the other unit I had. The visual display is easy to read and customizable. There's a fair amount of functionality that I don't know I'll use on this. What I like so far about it after a month or so: 1. Ability to show temp outside on the face. 2. Setting a schedule is easy. I haven't explored the learning side of the thermostat too much since we have the schedule set. 3. Adjust the temp via phone app. 4. It has automatically detected me away a few times, so I know that works. Haven't needed it much WFH during COVID though. 5. Energy history. Shows me how the weather has impacted my energy use. The entire Eco setup of the device is great. The one con is that Alexa integration doesn't seem to work as well in hybrid (heat and cool) mode. We're in that season in Florida right now and Alexa gets confused when I try to adjust the temp by voice. Not a huge issue as the app works fine. When I had it just on AC (cool), voice control worked fine. Overall, it's an expensive thermostat that I don't think I will 100% utilize to the fullest, but the ease of use and higher quality app and design made it worth it for me.

    I would recommend this to a friend