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Customer Ratings & Reviews

Your price for this item is $254.00
The comparable value price is $257.06

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 16,024 reviews
  • Rated 5 out of 5 stars

    Accesible from anywhere!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! I love how I can access through my phone from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first digital thermostat for a central air home. It is really nice and lots of feature. I wish there is option to turn off on the scheduler.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One more for the cabin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to have remote control for the winter cabin. Have it warm before arrival. Always easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item was easy to install, but you do need a plier to remove the wire on the old ac unit. You do need to turn off the main ac power before you start the install. You might need to adjust few wiring option before you get the correct setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works exactly as it should. Will buy another for our 2nd unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very convenient, improved temperature control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a relatively small apartment and have not seen a huge reduction in my bill after switching to the Nest. However, the Nest does make it much easier to set and maintain a comfortable temperature than the analog thermostat that it replaced. It's also a comfort to me to be able to log into the app remotely and make sure that my apartment is being kept at a temperature that is comfortable for my pets at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Love the functionality of it. Connects to your Alexa as well. Very easy to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to use. I went to the website and listed how my previous thermostat was installed and it gave me the exact diagram to install the nest. Now we are able to see how much our air and furnace is running and set schedules. It has saved us money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect temp when I get home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works with any HVAC system. Easy to install and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat. It’s easy to install and just as easy to use. I highly recommend this for anyone looking for a smart thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold AF!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so much better than my original device. It feels like it can reach colder temperatures much quicker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Use it with my alexa. Learns you schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot better than 2nd Generation nest product. Read reviews of second generation product and also looked at it. All the issues from previous generation are resolved in this 3rd generation one and it looks awesome as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing I have full control of the temp and easy to set schedule from the app for your phone making it hassle free! No more having to switch on and off manually

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. Could not leave without anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat, easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest does more than I could imagine. The fact that it monitors the temperature and can automatically adjust your environment according to your usage is awesome. The phone app is great for when you forget to adjust the temperature prior to leaving for vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat makes controlling your house’s temperature a breeze. Between its learning algorithms and its customizability it is the perfect addition to any smart home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Nest customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a nest thermostat. The product was faulty out of the box. I spent $80 for a certified tech to diagnose that my HVAC was perfect but that the nest product backplate was faulty. (The tech also stated this is a common problem with nest). I called nest customer service and the tech was condescending on teaching me how corporations regulations work and he could do nothing. I had all the paperwork to email to him but he insisted he could do nothing. I then explained I'd leave a review on the product and how he handled it by not reaching a compromise of some sort. I will be returning the 2nd nest product I had to purchase. All in all, I'm sure the product works great when it works but I hope you never need to use the customer service. The tech Mike was VERY unhelpful and even asked me if I worked for a company and I understood my regulations at work. What a rude guy. I told him I hoped that his company was recording this conversation. I'm sure they'll be talking to him on how the real world operates. #clueless. I will be posting this unfortunate experience on other websites as well. Hope this helps you decide what product is best for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our age old theromstat with this wifi and smart thermostat. It is easy to install and use. Ecosaving mode is a good feature to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy’s installation contractor unqualified!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor sent to my home to install it, would not install it, said because of #of wires, which by the way was same # in my other home when I had the same thermostat installed by a different contractor for Best Buy, With no problem. Therefore, I HAD TO PAY an HVAC COMPANY to install it without having to do anything special with the wires! Best Buy in Vero Beach Florida, where I purchased this thermostat, need to hire qualified people to install these thermostats! The contractor in Florida did not know how to install it

    I would recommend this to a friend