Customer Ratings & Reviews

I purchased two of these on 2016 Thanks Giving Sale from Best Buy for $200. It was very easy to install (took help from youtube videos). It detects when you are in the house or away and tones down the A/C unit accordingly. I got $100 one time credit per thermostat from my energy provider, so essentially one of my units is free. It is very easy to use, can be controlled via phone and looks cool on the wall!

Set up is really easy and simple to use. Learning process works well. It looks great on the wall. The app is easy to use and simple to figure out if you've never used one before.

Easy install, looks great and easy to use. It works with amazon alexa and my phone.

Looks very attractive on the wall and very easy to use. Like all of Google's products the use from the nest app is amazing. I can change the temperature, set schedules and turn off the heat and AC all from my phone. In my opinion this is the best on the market just like their nest yale lock and cameras.

Straightforward to install. Looks great. Easy to use.

Set up was easy and simple to follow. I love the way the device automatically adjusts to my temp habits and takes into account the temps outside. I can also easily see trends through the app which is a plus! The price is kind Of steep but I ended up getting two of them a lot cheaper due to a price match. Essentially everything you need is in the package. Great buy and I’m loving them!

I have not seen a heating bill yet but I think we will see a savings. What we like is after the first week it learned our routine and automatically adjusts the temperature before we get home, at night and away for the day. What is even better is both my wife and I have it on our phones (Apple & Android) and we adjust it if our routine changes like turning it on before we get home early or tell it when we are away. We have to travel over the weekends for kids sports and it is no longer a worry when we are driving down the road to see if someone remembered to turn down the heat. My wife is not a techie (I am) but she loves the Nest for the simple usage on her phone. Another trick I learned is when I feel a little cold in the house and the heater is not running, I figure it is just a cold spot so from my computer or phone, I run the fan for 15 minutes and it circulates the air allowing the temperature to equalize (especially in the hallway where our thermostat is) and the heater to go on if needed. The last thing I want to mention is customer service. The wiring was not correct and they stay on the phone with you until it is correct. Follow the instructions to take a picture before you disconnect the old one. When our heater broke (circuit board) they never once blamed the heater, they kept working with us to diagnose the issue even putting on an advanced technician until he could absolutely say it was not the thermostat. The only issue was it took about 3 hours between hold times and getting the advanced tech to diagnose.

Nest products are so easy to install, set up, and use that I almost forget they’re there. I only have a heater (most homes in my area don’t have A/C), but I would recommend this for anyone looking to automate. I like the Nest over its competitors because of the way it looks too, but the automations and remote control-ability is awesome and worth every penny.

Beatiful product, easy install, they try to sell you professional installation; only need that if you know nothing about electrical. Just YouTube it and follow the instructions. MAKE SURE YOU TAKE A PIC OF OUR PRE-EXISTING PREVIOUS THERMOSTAT or you may be sorry; for the money, nothing like it out there.

Love the sleek modern look and easy to install and use .

Purchased 3. Easy to install. I have hydro baseboard (doesn't have the option when setting up on face or app so I selected radiators). The instructions says Doesn't support electric baseboard. My 1st one is connected to heat and central ac (jas a common wire) the other 2 are connected to heat only (no common wire). I like the option to control from anywhere. I dont like the google app i prefer the nest app (better interface & more options)

I bought this, to replace our old programmable thermostat, and I'm glad I made the change. The programmable thermostat was cumbersome to change the programming, and not very responsive to touches. With the Nest thermostat, the navigation is much easier, and intuitive. I can also pull out my phone, and easily make adjustments, even if I'm not at home. Some of the additional features I like: - It also has the ability to learn your habits, and eventually, it will create it's own schedule (if you allow it, in the settings) - It has a proximity sensor, so the screen goes dark, when you aren't near, but as you approach, it changes the amount of details, displayed - You can set it to display other items, instead of the current temp. For instance, we have it set to show the current temp outside, which also shows the weather predictions, for the rest of the day, as you get closer Installation was just as easy as any other thermostat. If anything, it was a little easier, since it uses spring loaded terminals, rather than wrapping the wires around a screw. My only complaint is that I would like the screen to be touch controlled, rather than dial the outer ring to an option, then 'click' the front face, by pushing it in. Not a big deal though, since I have all the same options, through the app on my phone.

I was never happy with the Honeywell Lyric that was in my house. It was not very user friendly. The Google Nest is a great upgrade. Easy to operate, the app works great, and it is much more appealing. It was so easy to install.

This was the second Nest in our house, one upstairs, one downstairs. SUPER SIMPLE installation... it literally take more time to see up wifi (because my wifi password is so long) than it takes to instal on the wall. Very easy to use, works with my Wink home automation, and love to be able to turn off the A/C and heat from work since apparently no one else in my house is capable of doing so!

Works perfectly! Very simple installation, setup took just minutes, and overall a very easy DIY project for anyone. The controls through the Home app and personal assistant are awesome and let you manage the thermostat remotely. It was also nice to get the PG&E rebate after installation.

Nice work, very satisfied easy to use works remotely

Why didn’t I buy this sooner?! It is exactly what I needed. I was tired of walking to the thermostat to change the temperature throughout the day. It is also convenient that I can control the temperature when away from home as well. The aesthetic look is also appealing.

Replaced an older thermostat with the Nest. Looks beautiful to me. Was very easy to install and set up following the instructions and using the supplied components. Even came with a nifty screw driver. I love the wifi features of this device and the ability to check status and control climate remotely. Also like the fact that I was able to easily integrate this to my home security system.

Pros: 1. Easy to install (don't follow the schematics in the paper instruction. Use the NEST website for the correct wiring. 2. Cool design and operation (love the turn knob) 3. App on iphone works with no issue. Like the Usage history and why energy consumption is high on that day. 4. Auto away mode works. It has a motion sensor that turns on the display when you walk by. Areas of improvement: 1. Heater/air-con only turns on 2-3 degrees above/below set points. Have to manually compensate when setting my range. 2. Paper instruction wiring is misleading especially on RC or C wires. Use the website to get your correct wiring. 3. Expensive toy

My son bought this for me for my birthday, I am so in love with it! It is easy to use and looks really techy. I can control my temperature and turn off from my phone whether I am at work or just up in my room and ready to go to bed. It is great if you leave your house forgetting to turn the air off! Highly recommend the product.