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Customer Ratings & Reviews

Your price for this item is $254.00
The comparable value price is $257.06

Customer reviews

Rating 4.7 out of 5 stars with 16024 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 16,024 reviews
  • Rated 5 out of 5 stars

    Like it more than I thought I would

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and feel. Easy to use and set up. If you have rooms that cool more or less than others, the additional sensors add great features to manage your place to your ideal temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nifty!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just paid the HVAC guy to install it. It is so intuitive once you sync it to your home hub and smartphone or iPad. My mom is 65 and loves this thing already, and it’s barely been a week!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow! Just Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old thermostat broke down, and it was a really basic model. I was going to replace it with another, but a friend convinced me that the money spent on this would be worth it. And it is. So nice to program and see everything on my phone. It also keep you notified of how you are doing on saving energy. Also reminds me when to change filters. So nice to also control temp via the Echo device. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was very easy to install, even comes with the screwdriver. The system is perfect for managing your homes energy and I especially love the ability to adjust the system from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is not what I thought it was.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you aren't familiar with this thermostat, there are two things you should know: 1) it is a Google product 2) efficiency maximization is part of its design. So, for whatever that's worth to you, now you know! I've been using it for only two weeks, and my main frustration is that I want the house cooler (Texas summer) but it has many times let the dang place warm up at the worst time, late afternoon, when letting up the gas for just twenty minutes can send the temperature climbing fast and can't recover til long after dark. Even though its dialed down. In the mean time I have learned how to turn off those features, but still have to crank it to 50 sometimes when it shows the temp 5+ degrees warmer than where it's set and it has stopped running. The other thing that it does which is rather impressive, is that it operates the condensor, the exchange, and the blower independently, thus coaxing the system to cool FAR BETTER than a basic on/off thermostat. It can really get this place chilly. And probably at a fraction the energy use. So, a mixed review - would be nice if simply did what it was asked, but it is impressive how it can really drive the system, probably saving money in the process. I would conditionally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for your smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and useful device. Saves electricity, smart home compatible and overall very cool device. Bought this one for my mom as I’ve had mine for 4 years. She loves it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice step for a great smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second smart home purchase (after an Amazon Echo). Setup was a breeze with the included instructions and online tutorial. Getting everything programmed and setup with my Echo was also a breeze. Great product to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. Second one I've put in. Ultimate in convenience, can adjust temp from your phone from anywhere. NEST provided a free custom installation guide for the weird wiring in my house. Love their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cozy House!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite features is the Nest's ability to learn our patterns. If we forget to turn the thermostat on before we get home, the Nest does it for us. Installation was easy on our newer furnace but a little more difficult on my Father's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our second home and loved these so much we bought them again for the new place. 1 upstairs and 1 downstairs, regulate the home more efficiently than normal thermostats AND you can control it from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the coolest gadget I've purchased in a while... Very intelligent... Works excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as expected. Can control from phone when not good. Good if you have pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST does a great job at learning the temperature settings that keep you comfortable. I also like the fact you can control the thermostat remotely through your phone to make sure your home is at your ideal temperature when you arrive home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best at everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having problems with our old thermostat. Then our heat and cold air wpuld go out randomly. Once we installed nest it was the best thing ever! Had no problems, can control it from my phone when im away from the house. I love the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall all review is favorable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this third generation Nest thermostat because we couldn't use a first gen. with our system. It learns your schedule and repeats it for you. However, you may have to make adjustments on the weekend. Also, it seems to take a little long to get up to temperature. We've had it less than a month so we don't really have a feel on energy savings if present.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great until it fails and must be replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's great. 4 stars because this is a replacement after the original failed secondary to a known wifi issue with no solution despite being known for years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MkB1. Thanks for giving us feedback and we’re glad that you find the Nest Learning Thermostat great. We’re sorry to hear about the experience you had, and we’ll share your feedback with the right team as we’re constantly looking to improve the products’ reliability, usability, and use of various features. If you find yourself in the same situation with your replacement device, please share with us your recent case number so we can have a closer investigation into this issue, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good product but could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and has a lot of functions ordinary ones don’t. It is also compatible with the rest of my smarthome, so I can control the AC on the go or with voice control. I have, however, encountered a few issues that prevent a 5 star review. First, it has not saved me any money on electricity, and I have had the product for a year now. This may be due to the fact that I already had good habits of turning my AC up when I left. Second, Amazon Alexa can not always connect to the Nest to control. Sometimes, the “Alexa” just can’t understand me, which is not Nest’s fault, but other times it cannot find it due to connectivity problems. I am very tech savy, so this was not an installation flaw on my part. Third, Nest automatically turns off for away mode based off lack of movement in the house. This means if I don’t go into my laundry room, it just kicks off. I have woken up in a pool of sweat a few times as a result. I really wish Nest was smart enough to sense my smartphone’s presense like some other products. Overall, I still enjoy this product more than many I have purchased, but in 2 or 3 years, I believe there will be a significantly better product on the market that may make me wish I waited to upgrade. For now, though, this is the best thermostat I know about (though I admittedly have not looked at the ones that came out in the last year).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $$ saving!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest has made a huge difference in our electric bill! Itvteult regulates the temps so well, and even recognizes when nobody is hi e to keep the temps lower. I live being able to control it remotely from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the price simply for the the convience and smart technology. It learns and changes the temperature throughout the day saving you money. It really is wonderfully and such a high tech looking piece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my eyes set on a Nest for a while and it came as advertised. Installed in under 20 min and I'm looking forward to the savings. The app for the iPhone is easy to use and I love the ability to check/change the heat when I'm away from the house.

    I would recommend this to a friend