Customer Ratings & Reviews

1st this would if gotten 5 stars easily had it not been for the faulty software that started up at month 2. Very strange but something Google has been extremely good at giving you a replacement for. Also Best Buy since in the holiday return policy they literally took it back with no box and only the main unit since the rest was still on my wall. I took the new one home, stuck it in the plate from the other and it was working 2min later. This thermostat is absolutely amazing and looks gorgeous up on the wall. The directions, as with ALL Google Nest products, are so easy to install, makes you wonder why everyone else for so long have made things so difficult. I am highly impressed with all Nest products. Buy this you will not regret.

I had been eyeing the Nest for quite some time, but I couldn't really justify the purchase. I bought during a Black Friday sale and am really glad I did. It was easy to install in place of my existing thermostat. I even had the wires crossed and it walked me through the process of getting them in the right setting. After using it for a month or two I've noticed that it's started to notice my patterns and adjusting automatically (as stated it should do). While I haven't been able to compare my bills to see if it's saving money, I do like the functionality and look. I'm happy with my purchase.

After much research, I decided to pull the trigger on the Nest thermostat. I was debating between the Nest and EcoBee, but chose the Nest after many reviews stating the ease of installation and better smart features. For the installation, it took me maybe 10 minutes to have it installed and running. The Nest website has a tool to tell you if your system is compatible which is very helpful. Once you confirm it is compatible, you pull off the old thermostat, mount the new base and hook up the wires, and then pop on the Nest. Set up is very easy & it works like a charm. It had already "learned" our schedule after 2 days.

The thermostat Nest is easier to adjust and works wonders when you need to adjust the settings when not at home. Also I see the savings on my electric bill.

We did not program it for a few days - it is amazingly simple to operate as a manual thermostat. Spouse was uneasy about programming as it only has two controls: click and twist. But they got it programmed for the week in a couple of minutes. It looks great, then lights up with the temp when you walk into the room: walk closer and it also displays the temp setting. Comes with trim plates: if you remove your larger thermostat and the paint is a different shade behind it, you can install with a trim plate to cover up the paint difference. Very well designed product.

Replaced a Honeywell thermostat with the Google Nest. Love it so far; easy to install, setup and use. Learning aspect working great and notice an overall improvement in keeping a steady, comfortable temperature.

did not use best buy one in the end due to nest sending a replacement for our bad one. nest support was responsive online and required pictures. they do not send new nest products to replace only refurbished ones and then tequire the faulty nest to be sent to them. our original nest lasted about a year before it malfunctioned and the refurbished one sent by nest company worked for a couple months before some setting seemed to disappear such as fan modes disappearing. also it auto set the heat to not turn on somehow even when it went below the user set lowest temp threshold when we thought we had turned the learning off. luckily the pipes did not freeze. overall, this device is nice when it works but does not seem to be reliable in the long run. we have no other smart thermostat to compare it to. our old no smart thermostat was much more reliable. if you would like the other smart functions to control the thermostat remotely, then this may be for you.

Easy to install. Once you have the nest thermostat you will not be able to live without one. App is easy to use and control the system. Everything works as promised.

We moved and had to buy a new thermostat, so we came back to Nest. Easy to use, set up and very sleek looking.

Looks pretty nice. Easy to install and now I can control the temperature from anywhere. The app is intuitive and has lots of information too!

The 3rd generation Nest Thermostat was easy to install and works perfectly with my heating system. It's too cold right now to check it with the air conditioning compressor. It lights up big and bright as you walk by, and you have several choices of which display lights up. The default is just the set temperature in big bright numbers but you also have other choices such as an analog clock with a slowly sweeping second hand. Just click the face and you can see other information such as the inside humidity and the temperature outside. A feature that I did NOT use is letting the device program itself. I turned off that feature in the setup and it was easy to select the times I wish the heat to turn up and down, as you would with a standard programmable thermostat although you can do it on the Internet as well as the device itself, and yes, everyone's favorite feature is you can turn the temp up or down from your bed, or from your car if you're on the way home.

The nest thermostat was easy to install and set up. Has a very nice look and allows me to easily control and monitor the temperature of my house from my phone.

This product has only been up in my home for 2 days and I’m loving it!! It was so easy to set up and very user freiendly! App is easy to use as well!!

I have a very different kind of schedule than most folks. It did take some time for nest to learn it and my preferences. Also being able to use my phone and Alexa to work with nest is very good. I no longer have to be in a long shift and worry oops did I leave the a/c on. I am only slightly handy and easily installed nest myself. The instructions and online pics and support make it all very simple. The large face plate for the wall came in very handy and covered all the other thermostat changes made over the years in my older home. So no other patching or painting was required.

Great addition to the smart home. Works well and is very easy to get setup. Love the ability to change temps remotely.

This was a breeze to install. Looks sleek and is built durable. Excited to be able to program and adjust the thermostat from anywhere using smart phone app.

No one admits to touching the thermostats in the house but someone always does. Keeps the thermostat wars and your electric bill (for the times they put one unit on heat and one unit on cool, or AC down to 60) in check. Was the best option for our situation (wiring with no separate power line). I have mixed with the other nest model and works great. Too many features I probably won't use, but unfortunately the convenience of smart thermostat was worth the cost if not to prevent tampering.

Very easy to set up ! Very accessible - using my phone or Alexa I can turn the temperature up or down - and more. Nice Innovative design !

My daughter originally bought a Nest for her home and that's when I saw how slick it worked (she even let me have app control!). When my husband and I got home he installed it using online videos and enclosed booklet. (There's even a special screwdriver tool enclosed in package.) Installation took about 15 minutes, then another 10 minutes to set up with our home wifi. Because it works so well, when we got a vacation home that was one of the 1st items that was installed. I like it because I can use my app to turn on the cool/heat on our way to the condo so it will be comfortable right away.

Easy set-up (though I did have to perform some attic work regarding the blue wires). Easy to connect to wifi and working great!