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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 16,030 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Don't know what to say now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guy did not install it well, so i haven't try it yet. but i like how it looks on the wall. they gonna come to fix it next week, we will see then.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this, can control from anywhere and has so many features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and saves money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in Arizona and when I bought my home this was one of my first purchases. It has allowed me to have more control over when and for how long my AC is running even when I’m not home. I know being able to set a schedule has saved me money.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can put it on a schedule and can control it from anywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself money, time and a few headaches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with a 2 year warranty (unless changed now). My thermostat decided to not turn on the AC anymore or for a brief 20 seconds. The thermostat would then reboot every 1-2 minutes. Unable to hold a charge from its base. I had an HVAC friend come out and explained what the issue is and it needs to be replaced. Google will only accept an invoice with a full written explanation of what is wrong with the device before returning it, or reinstall it to 'troubleshoot' with them. I know the problem, I don't want to reinstall something that won't work. For safety reasons I would suggest the same for you. They would be unable to diagnose anything else even if it were reinstalled. Honeywell was my next purchase since I had no working thermostat. So having to pay for another thermostat while trying to get this resolved makes this even more of a headache. So fair warning to you all. If you want 4 hours with their tech support that still won't fix the situation (awaiting a call back in 24 hours) and their senior tech support person said they will tell me the same thing she is that they won't help me. Save the hassle, get a Honeywell or some other brand that will actually back their products.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Paul, thanks for taking the time to let us know about your experience with the Nest Learning Thermostat, and with our support team. It’s unfortunate to learn that you ran into these issues with your thermostat. We can see how difficult this has been, and this is not the kind of experience we want to share with you.

      We request for your patience as we’re working hard to resolve your issue as soon as we can, and as we may need to verify the issue in order for us to come up with the best course of action. We’ll use your feedback to help us improve on how we handle cases with care and efficiency. If there’s something you wish to add that may help us about your case, please feel free to visit us and share with us your most recent case interaction number here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Easy operation. Saves $$ with ECO feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got incorrect advice the first time any had to come back and get the more expensive model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Nest in a rental property and am very pleased with how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DIY for practically anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear product, perfect guidlines demostrated on youtube and installed it myself, doing it step by step and properly will take extra time but well worth it for peace of mind and saving money by not paying a Tech come out and charge hundred or so dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Thermostat out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and simple to use. Works with Hey Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is extremely easy to use and is very smart.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It's very handy to be able to control your unit from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and not complicated to operate, even for the basic person.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good very good need time to see how it’s doing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this thermostat if you want a smart thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this thermostat. It is very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install Extremely user friendly and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best on the market i recommended over another brands

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love, love, love the simplicity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and program. I couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love saving money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Turns thermostat down when I leave automatically.

    I would recommend this to a friend