Customer Ratings & Reviews

This is well worth the money. There is no programming at all and very easy installation for anyone. This thing going learns your patterns and beginsee setting Temps based on your temp seetings. Another great this is the app is very easy to monitor daily usage and setting temp for a warm or cool house when you arrive home. Very much worth the money will see how much saved over next few months.

This is a great device. So easy to adjust by either Google Home or of the Nest App. There is a lot of data that I have not explored, yet. So easy to set schedules. The display turns on when you walk buy. If furnace is running the background is orange. If the A/C Is running, background is blue. Easy to install, too.

This is my second Nest thermostat and the first thing I installed in my new home. I love the control I have over my utility usage and the intelligence of the Nest and its ability to learn your behavior. I also can connect to my utility company to alter useage for peak times where surcharges apply saving me money. The simple design is awesome as well.

I love this thermostat! I can control it from anywhere from my phone. It has learned my schedule for the most part. It sets to a deferent temp when I'm home and when I'm away. It was a bit tricky to put in. The instructions were for an older model.

I bought the Nest about three weeks ago. With the app, it is handy to be able to set the temp down when I forget to do it when I was at home. Of course it will learn your daily habit of when you are at home and when you are away. I also like the fact that I can check historical energy usage. On the down side, It seems like big bucks to spend for something that turns on & off your heater/AC.

I have two of these now and they work perfectly, easy to use and set up.

did not use best buy one in the end due to nest sending a replacement for our bad one. nest support was responsive online and required pictures. they do not send new nest products to replace only refurbished ones and then tequire the faulty nest to be sent to them. our original nest lasted about a year before it malfunctioned and the refurbished one sent by nest company worked for a couple months before some setting seemed to disappear such as fan modes disappearing. also it auto set the heat to not turn on somehow even when it went below the user set lowest temp threshold when we thought we had turned the learning off. luckily the pipes did not freeze. overall, this device is nice when it works but does not seem to be reliable in the long run. we have no other smart thermostat to compare it to. our old no smart thermostat was much more reliable. if you would like the other smart functions to control the thermostat remotely, then this may be for you.

User friendly and cool looking with great temp control features.

I installed it in our 25 year old home heating & A/C system, to replace a flakey Honeywell thermostat. On line instructions for the installation are very good and easy to follow. The large cover plate that comes with the Nest is a bit unsightly, so I touched up the paint on the wall. Luckily, I had the original paint. Programming is quite easy but it seems the temperature settings for each day have to be set separately which takes more time. The Honeywell combined weekdays into one setting, which seemed more sensible, if less flexible. My Honeywell also used an adaptive method to get to the set temperature in the morning. i.e. it would figure out by itself when to start heating or cooling so that the set temperature was reached at the time you programmed. I don’t think the Nest does that. The Nest has a manual option to turn on the cooling early, but I think you have to just make a guess what the time should be. The eco mode is good, where it will use a different set of user programmed temperature limits if it detects no one is at home. I think it takes over a day to automatically switch to eco mode. Great if you leave town for a vacation. One problem is I couldn’t find a way to schedule Nest to turn off eco mode, so that the temperature was just right when we got home. Seems like that is still manual, using the app remotely. So, generally a reasonably good product that’s missing a few obvious useful features. I get the impression that the design & development team had little personal real world experience of a heating & A/C thermostat in their own home environment.

This was our 2nd Nest Learning Thermostat. The first one installed and worked flawlessly. It worked for a few months, so we ordered another. This one came and I followed the same directions, so I was expecting similar results. Well, it turned out, the 1st one had a WiFi chip go bad, so it lost connectivity. Installing the second one was problematic at that point. Ended up calling Google for help. Assistant stayed on the line and walked me though all the steps to get this thermostat working. He then made sure they sent me a new unit with a return label to send the damaged one back to them. New one arrived and after a quick call to Google help again (!), it finally works. Bottom line, even if it doesn't go right, the support available is top notch. The product works as advertised. We like it a lot. The heat has been turning on and off based upon our movements. Haven't had it long enough to calculate the energy savings yet, though.

Great thermostat and even better looking. Very easy to install and use.

Installation is very easy, just follow the video instructions. Display is easy to read and brightens when motion is sensed, so you can even read it in a dark room. Can set heat and air conditioning temperatures and just let it run. Spouse touches thermostat a lot less. Though you may notice it move as it is adjusted using the iPhone from anywhere. Menu does take some intuitiveness to use.

I love the nest...It only took about an hour to install and setting it up was so easy. If you can read you can do this yourself. I have it sinked through the app and through Google home. It's so cool just saying Hey Google! What is the temperature in my house or saying set my thermostat to 75. I am very happy with it,now do I buy the Nest doorbell?

Works well, and I like the Nest Learning thermostat, it helps to manage the temperature in the house remotely as well as using the app when at home but away from the thermostat. We don’t use a lot of the features yet, but with our new A/C and furnace we may be able to better utilize some of these as our A/C ran 23 hours a day before it was replaced.

This is our second Nest Thermostat. Had one in our previous house that we left for new owners. Leaving this behind or not having this is like losing a limb. Highly recommend anyone that wants to modernize their home to have these. Installation is very easy for anyone. The included wall plate is also paintable if you want to match your existing wall color.

It is a great product easy to use and install works perfect

Very easy to use. I love being able to leave the house for a few days and have the ability to set the temp just how I want it from my mobile phone just before I get home. So when I arrive home the temp in the house is perfect. Also to have the ability to adjust the temp throughout the night without even getting out of bed is very nice. I've had mine for about two months with no issues.

The installation instructions were easy to understand and the installation was very easy. The basic operation of the thermostat is easy. Did not understand at first how to connect to the home wifi, and had to look online to get better instruction, but did figure it out. The wifi makes it very convenient to change settings without having to go to the unit- I like this feature best of all.

Nest thermostat is a must have for your house. The ability to control the thermostat via Bluetooth is convenient and the way it adapts and learns your patterns is great.

I'm not a person who usually takes the time to review products even though I depend on the reviews to buy my items. I'm sort of ashamed to admit that. That being said, I felt that I must review this product. I have installed at least five thermostats previously in varying places and this was by far the easiest. Not only was there a place to go online to ensure the compatibility of my system but there were numerous videos and instructions to follow should I need them. I didn't need anything but the instructions packaged in the box. A smooth setup followed by immediate connection to my wireless and app on iPhone. I've been using it over a month now and I know it has saved me energy already. I am waiting for the next electric bill to truly show usage as I just bought my house. I no longer forget to turn my thermostat up or down when I leave because I now have Nest...and it has learned my habits already. It has a ton of settings but it walks you through it all step by step and it is compatible with security cameras and other things if needed. Highly recommend!