Customer Ratings & Reviews

Don’t buy this if you have a Carrier furnace. I had to return it because it was incompatible with my system. Very disappointed. The smart thermostat for my system is $700.

I’m very happy I purchased this thermostat need some to cool my home down the reviews were great. I love it bought an additional one for my second floor.

A product that gives the correct temperature, not just something close. So many features and programs, a little confusing for us old people.

Any nest product you buy you will not be disappointed with, the Thermostat is no exception....it is fantastic!! Learns your patterns and saves money!!

In the beginnig, I was frustrated with the device because it wasn't working properly. After contacting Nest Customer Service (open 24/7). After speaking with Customer Service, i knew what I had did and how to make it work..Nest has outstanding Customer Service

This works so well! It has saved so much on expenses! I also love being able to do things from anywhere! Easy to install! Very user friendly!!!

Thermostat is nice a little disappointed with some of the app features especially the scheduling feature and the fact that if for some reason the WiFi goes out the thermostat stops working but it looks nice

The first Nest Smart Thermostat I bought lasted about 4 months and the wi-fi card stopped working. No matter what I did, I could not get it reconnected. I had Best Buy send a technician from Geek squad to check it out and he couldn't get it reconnected to wi-fi either. It wouldn't even look for wi-fi networks. He decided it was the wi-fi card. Since I'm a TotalTech member I had the old one uninstalled and and new Nest installed after almost two weeks of mix ups on the scheduling of the uninstall and install. Best Buy now farms out this work to a second party instead of using the Geek Squad and they couldn't get their act together except for one guy who finally helped me and did both the uninstall and install on the same day so I wouldn't have to go without A/C in 100 degree plus temperatures overnight. Now the new thermostat is acting up. At first everything was fine and I could control it from the thermostat, my Nest app and by voice using Alexa. Now Alexa voice control won't work and I can't get it reconnected and I'm at a lost. I'm afraid to go back to Best Buy because of what happened before so I'm just going without voice control, which I miss at night when I'm in bed.

The best learning thermostat is pretty awesome. The only thing I don’t like is there isn’t a hold option. You have to disable all the smart features to get it to hold a temp. That’s the only downside.

Wasn’t as big an upgrade over my series 1 Nest thermostats but wanted the ability to use the remote sensors. Looking forward to get a sensor to see if that improves

It feels like magic . This my second one .I called Nest to get both on my app . So happy I could just pop !

After a while the system will set up your thermostat based on your history. Can set the temp via your iPhone but sometimes not working - don't know if it is the phone or the nest. A little expensive - got product one month only so don't know if it is saving some electric bill

I highly recommended this thermostat , it take control of your home's heating and cooling based on your schedule. it means a lot of saving money .

Love this smart tech thermostat best money I've spent

Super easy and works great. I got this installed with new heating and ac, really happy

I loved it and it did cut my bill into half. You must have it if you want to save. Also check with your energy provider for rebates.

Easy to install. Saves energy easy to use. Remote features very handy.

I like how it learns my temperature adjusting habits.. it knows how I like it to feel in my house all the time now.. I have had it for a month now.. love it.

Installation was very easy. Using the app I was able to install this in under 30 minutes with no previous electrical training. I love the convenience of being able to adjust the temperature while staying in my bed or when I leave work to arrive to a perfect temperature home. I highly recommend this for anyone looking into upgrading their existing thermostat or next smart home addition!

Updated our old thermostat and this helped our house save money on our energy bill. I love how you can set schedules for cooling and heating. As long as you download the app, you can control your home temp even while you’re away from home.