Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 16,031 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must-have tech product for any smart home, I like how easy it was to install and most importantly easy to access through the App or hook it up to Alexa/Google mini

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this. Works great. Had to hook up the extra wire. Lots of youtube videos on it. Super easy to use, integrated easily into Google home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and use. Its great to be able to change settings from your phone without having to get up ando adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest product line is great and works well together. The wiring guide wasn't as clear as I hoped, but tech support was quick enough to identify wires that didn't need to be used. I'd recommend the Nest thermostat to anyone looking for a sleek setup. The only reason I don't give it five stars is the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Wi-Fi issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for roughly a year and a half and I have had no issue with it. That is until recently, and upon further research the nest thermostats have had and it appears they still have issues with the wi-fi in the thermostat dying. I'm still giving this a decent review as other then the recent failure of the wi-fi in the thermostat dying this has been hassle free and very convenient to use with the app and not having to get up and walk half way across the house to make an adjustment.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there! Thanks for providing your detailed feedback on the Nest Learning Thermostat. I'm glad to hear that you have had a generally positive experience with the thermostat, finding it hassle-free and convenient for controlling your home's temperature. It's unfortunate to learn about the recent issue with the Wi-Fi connectivity, and I appreciate your understanding. We want to provide a better resolution, we recommend reaching out to our dedicated team of specialists on the Google Help Center: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Nest system is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest thermostat. Not sure if I am saving any money on energy, but it works very well and its handy to be able to change things from your phone. Just wish it worked with Apple MyHome

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Top of the class

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond easy to install, simple to use. Not quite sure how well it learns our habits because we tinker with the temp ourselves. Remote control through iPhone is terrific. Great looking as well.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The thermostat to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after I found out that I didn't need a C wire to use it. I had suspected my old thermostat of needing replacement for a while. I bought this and a Nest Protect at the same time. I have to say that this thermostat doesn't disappoint. I have it set to two degrees higher temp in my house than my previous thermostat and it is keeping my house cooler. I also like the auto-away feature where it senses my phone's location and will automatically jump the temperature up to save power when I am not in the vicinity of my house. I haven't had a problem with it yet, except that my kids think it is cool and keep changing the temperature manually in the house when they are home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    We love our Nest products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this nest for the upstairs, we already have the same model downstairs. Easy to install, works great. We love our nest thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great smart Thermostat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat is a great addition to any smart home. The Nest is easy to set up and program. It learns and automatically adjusts temperatures to your preferences after just a few days. Control from your phone anywhere! It also is energy efficient and looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it was to install and how much better it looks then the old thermostat! Easy to control on the app and just better over all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product, don't bother upgrading from v2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a couple Nest thermostats in my house for about 3 years. They are fairly easy to use and quite intuitive, especially when paired with the mobile app. I had one of my 2nd generations thermostats develop some sort of problem (began to heat up, couldn't detect temperature, turned on the heat instead of the A/C--a general meltdown) so I bought the 3rd Generation as a replacement. I agree with most online reviews that say that gen 3 is an incremental improvement--mostly cosmetic--and generally not at all worth an upgrade from gen 2. Still, this version is more visible from a distance if that's something you care about. The "works with Nest" compatibility family is a neat thing, and I do use that as a pretty big part of the connected "smart" home I've put together. However it's not a substitute for a dedicated home controller like SmartThings or (my choice) Homeseer. Nest does worth with those just fine. I've never tried Ecobee or the other competitors, but the Nest product line is a solid choice and certainly has an aesthetic appeal compared to a more traditional thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works well. App could be improved.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy setup. The app/sync process could improve though. It initially took a few tries to get it paired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AlexN. Thank you for sharing your experience on Nest Learning Thermostat. We are glad to hear that you had an easy time with the setup. We appreciate your feedback on pairing and connecting the thermostat to your phone and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love the Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about installing it thinking I’d need an electrician. I was able to do it myself in 15 minutes. Works great have it linked to Alexa and can control it from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Looks very nice and it easy to use. I like that when you walk by it lights up. Very nice features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use & looks good, I definitely would recomend this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with our NEST thermostat. It takes a week to learn your habits and automatically builds a weekly schedule that is customizable. Before we had the NEST, it was common to forget to turn down the heat at night or during the day when we are at work but now, I hardly touch it. The remote monitoring through the app allows us to call for heat without having to come home. There is also a report generated that tracks the amount of heat/cooling called (in hours) so it's easy to see changes week-to-week. I would never go back to a regular thermostat. I've been spoiled.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and web sit-up. My 2nd. Nest thermostat. One is 4 hrs. away in a rental condo. Works as advertised. Will consider additional NEST products. Works with Alexa also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great addition to our home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can adjust the thermostat when I am at work. The installation was very simple. Just follow the instructions. It learns your patterns and it has been great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat easy to use and very easy to install, took maybe 10 min and I had it fully working and operational. Looks very nice and modern.

    I would recommend this to a friend