Customer Ratings & Reviews

WIFI Chip Failure Do your research before buying this product! Look for a different brand. WIFI chip went bad in mine in less than 5 months. Their customer service tried to help sending a refurbished faulty display after spending some time in chat trying to debug the issue that I have already tried by myself but they wanted me to do again to process with the replacement. After I got the replacement (faulty refurbished display) because they don't send a new replacement even you buy your new device, I have spent in chat with the customer support more than 2 hours trying to make it work, first with the support agent and later with a senior support agent, so I had to send back the faulty refurbished replacement, I don't want to experience the same again asking for other replacement because they will only send refurbished devices, really a bad experience. Features are awesome when they work, the problem is they are not reliable. Search online for Nest WIFI chip failure. Then make your decision.

Very easy to operate and control from my phone. I have set up a schedule, which is working fine. And very nice looking on the wall. I would not recommend putting the back plate on the wall. Not very attractive.

Great smart thermostat. It's nice to be able to check the temp and change the thermostat through the app.

For Google - Nice product, guided help makes it very simple to install and put into work very quickly. Very good job by Google engineers. Thank you. For Best Buy - This is the very first time we received the shipment in same day. If BB team can continue the same, then will be able to get more traffic to their site. Very good job by BB and their shipment partner. Thank you.

Easy to install, setup and use. Took me 20 min to install A really nice product.

Its an upgrade from our old generic thermostat, so far we love it. Love being able to control it from our phone and see when we are saving energy. We got a Ca state instant rebate so saved extra cash

Excellent product. Easy to set and coordinate changes from iPhone.

Very nice easy to install. Has modern look. Clean look.

Very easy to use and install. Love that I can control my temperature from anywhere.

So simple to operate, yet does so much. The learning feature worked great, it learned our schedule in 3 days. Customer service was a huge help in providing me a custom wiring diagram for my application. It made it easy to set up in about a half hour. My wife loves the Alexa voice control. I wish they stated in the description that it comes with a wall plate to cover where your old larger thermostat was. I ordered one from Amazon and did not need it.

It’s is very easy to follow instruction on how to install, plus ability to control temp from smart phone.

Love this thermostat. Easy to set up, connects to wifi for mobile control. Auto learns heat/cool behaviors. Must have!

Great thermostat. I like that I can override the Eco settings and set my own temp per my schedule.

Easy instillation took less then 30 minutes. Quickly connected to my Alexa smart home network. Sends reliable updates and provides great remote control.

I really like this thermostat, however there were no instructions in the box. It makes you set up a google account in order to see the instructions on how to install it. I did get a little bit frustrated with that part of setting it up. It does do a great job learning from how you adjust the temperature. Very easy to use once it is installed.

This works great and is easy to use. Checkout YouTube for helpful install videos

Very happy with this purchase. Installation was easy and straight forward. I found a lot of YouTube videos to guide me when confused about anything. The app itself was easy to set up. Configuration is a bit challenging at first but it's a breeze once you figure it out. It would have helped if a manual existed to walk one through it, though. Overall, I'm happy about the purchase.

This is the 3rd Nest thermostat i've installed. They work great, really save money are easy to use.

im so happy i bought the nest thermostat easy to use and a large display works great

Easy to install, lots of features, learns my pattern for cooling. Like the schedule and wifi capability. Will buy another.