Customer Ratings & Reviews

Best Buy techs installed and it has been easy to use ever since! It really does “learn” your schedule after a few days and you can save money as it knows when not at home, so it will raise temp of ac so you are saving energy. I like the small size but easy to read panel.

Thermostat instructions where easy to follow and easy to install, program.... enjoy the auto on when walk by..... been a couple of weeks and it is learning my preferences...

Took me less than 20 minutes to install. It works flawlessly. Hope to see some savings down the road.

This was very easy to install and works great! The app is very user friendly.

works great while we are home and lowers the temp on its own while we are away

Easy to install. Love being able to control the temperature from my phone

This is the second one I have purchased. They are simple to install and set up. Interface is easy to learn. My nest is downstairs so it's nice to be up stairs or anywhere and control it.

This is a great addition to a home if you want to be able to track and control your heating and cooling. The fact that it learns a schedule is great.I took a star off since it died in 11 months. There was something wrong with the WiFi card. 4 stars still since Google replaced it quickly and with only minimal hassel.

It works great. Easy to install. And phone set up took no time at all

Really appreciate the Nest thermostat. It is a great product. Service is exceptional as always. Best Buy staff is always professional and helpful. Thank you for having such great support staff.

One of the best smart home products. Easy to install and use.

Easy install, easy use, great product. I bought two and use them for both upstairs and downstairs.

Great product! Easy to install! Easy to use from phone app!

Easy to use and easy to install. We love it! Highly recommend.

Great little thermostat. Woulda been easy if I would have taken a picture of the wiring before I disconnected the original one.

Dropped my energy bill tremendously. Being able to set the temperature of the house so you wake up warm and go to bed cold is incredible. I will never go back to owning a regular thermostat.

Great upgrade and very simple to use. Definitely looks nice too.

Jam up product, super easy install. Looks great on the wall

Easy to set up. Easy to use. Works as planned and expected.

I read all reviews first before purchasing it, and also took advice from a friend who installed it. I also checked compatibility issues and everything seemed OK. Installation was quick and easy. I first had issues to connect to my wifi network. I rebooted my router and tried a few other things until I got it connected. However, it soon lost connection due to a low battery level. I tried to change the batteries but you can't: this device has unchangeable built-in batteries that charge from the wiring to your furnace. I rechecked connection, checked with Nest Support, and they gave me no good solution to this. It was a weak technical staff. The only way I found to make it charge was to lower the display luminosity level. As it goes on every time it detects movement in front of it, this weird solution managed to keep it working. I had it installed for a week with no problems. Then I travelled for 2 weeks and checked its functioning thru the phone app and it kept working fine. Until a week ago, my furnace got stuck working with the fan only but no heat, and as I live in Minneapolis, that's no good. I could not make it work again, and I could not even reset it. There was a green light blinking on the front of Nest but no other life signals. I had to uninstall it and bring back the original and reliable thermostat. I found out that many users had similar problems due to a bug in the software update released in Dec/2016. I'll try to resurrect it and try to get update its software, but I will return it if not successful. It does learn your habits and starts regulating the temp. I like the concept and the possibility to check it on line. But it didn't live up to the promise. I recognize I may have gotten a lemon. I would recommend it, but with caution.