Customer Ratings & Reviews

Does what it says it should. Easy to set up and adjust.

This is a powerful and yet useful tool to tinker with your home temperature from a distance. Over the course of a couple years this thing will pay for itself in energy/electricity/gas costs. One major use case to provide; The Nest saved my colleagues home by letting him know his home temperature had risen above 90 degrees. He had a neighbor go take a look and his kitchen was on fire. Although they lost their dog in the process, the home was saved.

I have held off getting this for some time now because I figured I would need a pro to install but no! This was so easy to install. If I can do it anyone can do it. Loving it so far. eco mode when I'm away from the house is really saving energy for me. Also I like that I can run the fan whenever I want

Very easy to install. The app works flawlessly but you can get confused with the many features this thermostat provides. I dont like the fact that it complains the internet connection is not stable and the thermostat wont recognize "away" status. I find that wrong since I have the nest indoor and outdoor cameras and they turn on automatically everytime we leave the house, so not sure why does the thermostat complain. Shoutout to the customer service. Very prompt in replying to emails and easy to chat with

You can buy cheaper thermostats that will do the trick but we love the Nest. After just a couple of weeks of use, it’s has learned our pattern. No more nights of forgetting to turn the heat down when going to bed because it has already done it for us. I also love being able to adjust the temp from my phone!

This thermostat works perfectly and is easy to use

Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

I think the Nest is great. I had an issue with people adjusting the thermostat and I’m in and out of my house a lot. It’s great to be able to turn it on anywhere. I also like the custom screens a lot for the display to show weather outside and that stuff. What I don’t like is the learning due to how variable it is that I am home and I also have issues with being able to remotely connect to it via the app. Other than that, it’s fantastic so that drops it a star. Overall solid

Installation wasn’t easy with my dual fuel system. After spending about 4 hours troubleshooting with Nest, they agreed to reimburse me for the cost of professional installation. Once installed properly, no problems. It’s been a great thermostat and I have seen a noticeable difference on the power bill.

We love our nest thermostat. The learning feature is great. Also being able to control the temp in our house when we are away is great. Would highly recommend!

Excellent thermostat, very smart and easy to install. Nest always makes great products.

Love our smart nest helps us save money on energy and keeps our house cool and fresh. Love that you can work from your phone when not home and love how nest knows to your patterns and saves you energy

I purchased the NEST as I was looking for convenience when it came to my AC/Heat Unit. I work an hour away from my home and I love being able to cool my home before I am there on a hot day. Also, my utility companies were offering some great rebates which work with NEST on certain Save Energy Days. Just an awesome purchase.

The Nest smart thermostat has been great addition to the home. I love the fact that I can view and change the temperature from the comfort of the couch or bed. I like the fact that I can set a schedule and forget about it. I haven't taken advantage of the "smart" aspect of the thermostat yet. I also paired it with the new temperature sensors to use the information specifically from the room that I want to cool. I really can't imagine going back to the old school thermostats.

This is a great thermostat with a friendly interface on the device and the mobile app. It learned my preferences within couple days and adjusts the temperature as necessary. I don't have the "C" wire, but the thermostat works fine by drawing power through the RH wire. It integrated well with our HVAC.

Bought this Smart Thermostat for my husband for Christmas. (The newest addition to our Google Home gadgets) He really likes it and loves that it can be controlled by his phone.

I had bought a NEST off Amazon about two months before I got this one and for some reason it just quit working. Didn't have time to wait for the warranty and bought a new one. Hooked it up and took a few steps with the app on the phone and it was working.

Is has been a very good investment since it has helped me keep my electricity bill low since it helps keep the large concealers inside my house.

My son suggested I purchase, he has had one for years and loves it. He installed it for me, works like a charm!!! I never knew modern technology like this would be wonderful!! The app on phone was easy set up and the Rebate from Utility company was a Bonus!!!

It may seem expensive but this will pay for itself fairly quickly. Being able to put your thermostat on a schedule or even the fact that it can recognize when you are home or not and adjust temperature accordingly saves a lot of money. I absolutely love being able to adjust the thermostat from downstairs via my phone app.