Customer Ratings & Reviews

Perfect thermostat works properly and management everything can do it schedules and adjustments easy yo do it love the product

Installation wasn’t easy with my dual fuel system. After spending about 4 hours troubleshooting with Nest, they agreed to reimburse me for the cost of professional installation. Once installed properly, no problems. It’s been a great thermostat and I have seen a noticeable difference on the power bill.

You can buy cheaper thermostats that will do the trick but we love the Nest. After just a couple of weeks of use, it’s has learned our pattern. No more nights of forgetting to turn the heat down when going to bed because it has already done it for us. I also love being able to adjust the temp from my phone!

I love my nest. I have two of them in my house and they are super easy to use both on the device and through the web interface. I just wish they were about $100 bucks cheaper.

The physical installation was very easy since I didn't have a special wiring configuration situation to figure out. The app made everything a breeze. The only thing I am not sure about is the AI functionality, it has not been adjusting the temprature and the data logs do not indicate it has been learning. So, why did this digital thermostat cost 3 times the amount of a basic digital unit? I'll wait and see for now.

The Nest smart thermostat has been great addition to the home. I love the fact that I can view and change the temperature from the comfort of the couch or bed. I like the fact that I can set a schedule and forget about it. I haven't taken advantage of the "smart" aspect of the thermostat yet. I also paired it with the new temperature sensors to use the information specifically from the room that I want to cool. I really can't imagine going back to the old school thermostats.

Great product. Easy to use....it does the work for you!

We live in an area where you could have the potential for frozen pipes being able to check the temperature while on vacation to make sure everything was good was great

This is a great thermostat with a friendly interface on the device and the mobile app. It learned my preferences within couple days and adjusts the temperature as necessary. I don't have the "C" wire, but the thermostat works fine by drawing power through the RH wire. It integrated well with our HVAC.

Very easy to install. The app works flawlessly but you can get confused with the many features this thermostat provides. I dont like the fact that it complains the internet connection is not stable and the thermostat wont recognize "away" status. I find that wrong since I have the nest indoor and outdoor cameras and they turn on automatically everytime we leave the house, so not sure why does the thermostat complain. Shoutout to the customer service. Very prompt in replying to emails and easy to chat with

Does what it says it should. Easy to set up and adjust.

Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

This thermostat works perfectly and is easy to use

I think I like it. Very complicated to operate so I'm not sure I'm getting the full use out of it. A little confusing too. I love the remote access and it pair with remote temp sensors with is very helpful.

Works great. Use this at our second home. The wireless capability adds a piece of mind. I use it with a heat pump central air. I like the eco function and it notices when someone is home and automatically reduces energy use when no one is around

its awesome product, specially I when you hook it up with google home ... just ask google to do anything you want its automatic...download the app on everybody phone and it will work at is finest (you will have to leave the location on so it can track when you away) for it to track when you home or not...

Excellent product. Well made. Easy use. Easy installation.

Great thermostat! Bought this one to replace an older model.

I purchased the NEST as I was looking for convenience when it came to my AC/Heat Unit. I work an hour away from my home and I love being able to cool my home before I am there on a hot day. Also, my utility companies were offering some great rebates which work with NEST on certain Save Energy Days. Just an awesome purchase.

The app walks you through setup, then saves you money with geo fencing and easy to set schedules one for each day. The best also learn how long it takes to cool or heat your house depending on the forecasted temperature.