Customer Ratings & Reviews

Love our Nest. It’s already saving on our power Bill and it’s so nice to be able to control it with our Alexa devices. I can change the temperature during the night while laying in bed which is always a plus!

Thermostats look and work great. The only frustration is the Nest products can be difficult at times to attach to your network. I have found if I reset my router after every Nest product added it seems to work.

Love my Nest Thermostat. Being able to see our usage really helps me understand pur energy usage. And being able to control the temperature from my phone was a life saver with a newborn!

This Google-Nest Learning Thermostat works well with my new Carrier AC unit, in auto mode the unit maintain real great indoor temperature to keep everyone comfortable. Will recommend to family and friends.

I thought that this was a good purchase for my family as it does show us monthly summary reports on energy saved of "Leafs" earned. Also, I was very impressed with how simple the install was. I have since purchased other NEST products to have them all connect.

I love this thermostat. It lets me control it from anywhere. The scheduling is nice as well, but someone is always home at my house all day so it doesn’t do me much good to be energy efficient in that manner. If you love new tech, I highly recommend this!

I purchased a nest thermostat. The product was faulty out of the box. I spent $80 for a certified tech to diagnose that my HVAC was perfect but that the nest product backplate was faulty. (The tech also stated this is a common problem with nest). I called nest customer service and the tech was condescending on teaching me how corporations regulations work and he could do nothing. I had all the paperwork to email to him but he insisted he could do nothing. I then explained I'd leave a review on the product and how he handled it by not reaching a compromise of some sort. I will be returning the 2nd nest product I had to purchase. All in all, I'm sure the product works great when it works but I hope you never need to use the customer service. The tech Mike was VERY unhelpful and even asked me if I worked for a company and I understood my regulations at work. What a rude guy. I told him I hoped that his company was recording this conversation. I'm sure they'll be talking to him on how the real world operates. #clueless. I will be posting this unfortunate experience on other websites as well. Hope this helps you decide what product is best for you.

Our second nest and is very functional. Had a bit of trouble installing 2 nest devices on one app. Eventually things were ok after some manipulation of the input data. No issues and works great.

I received a coupon for 75 dollars off from my gas company so I couldn’t pass on that deal. It works great. Having the ability to turn on the heater or A/C from my work so the house is the perfect temperature when I get home is worth every penny.

Very easy to set up, didnt have to call a professional. The learning capability makes it easy not having to program it. The lock capability is a great so others do not make tempature adjustments.

Easy to set up. Looks good, works great. Still waiting to see how well the learning function works.

I replaced my old thermostat with the Nest. I'm not a very handy person but was able to follow the instructions easy enough to set it up. The Nest does a good job of remembering what temperatures you use at different times of day. But if temperatures fluctuate, then you have to adjust anyway. The biggest disadvantage for me is not being able to run the furnace fan by itself. The app is great for keeping an eye on temperatures when your away, and adjusting it while away. Overall I like it, and am on track to receive the incentive that should help reduce it's initial cost.

Bought this for Father's Day gift for my husband. He loves that he can control the temp from his phone at any time or location. Its a must have these days! Plus it saves energy and our electric company gave us a rebate.

After doing everything both the website and directions told me to do multiple times, the system just wasn’t compatible with my heating system even thought it said it was. I do not knock the Nest itself, just wasn’t compatible for me. Would have loved if it was.

Awesome Thermostat! We had the older version which didnt wotk with additional sensors. Can keep certain areas of home temp controlled on schedule.

This thermostat works very well. Learning is really quite good. It’s a bit pricey and you need a 4th wire but I am happy.

Currently have had it installed for 3 weeks now, we love it! My favorite part is controlling to temp from the phone based on current temp in the house. And of course the analog clock when I walk by!

Easy to install and works very good would recommend to anyone

This thermostat has saved us so much on our electric bill. The best thing about it is that it knows when you aren't home. I love it! You can also adjust it from your phone when you are away. Came in handy when I was out of state and forgot to change the program.

For years I've resisted buying a smart thermostat even though I am an early adopter. Last summer came home to a very hot house and it took hours to cool down. Bought this and within 15 minutes was using my phone to turn on AC via remote.