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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 16,031 reviews
  • Rated 5 out of 5 stars

    Handy high tech device! Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the unit installed for me so I can't comment on that part. Connection to wifi and phone was simple. Don't really like the auto away function but it can be disabled.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Works as advertised, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Love how easy it is to install.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect solution to our home. Love that we are able to control via the app and obtain a weekly summary. Lastly, a schedule can be created to program the temp by the hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart thermostate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on saving energy device learns when home and away temperature goes into eco-mode

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product ever; so easy to control and adjust the temperature you wanted; can control from you phone ; and help you to save money with eco mode ; excellent product very recommendable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest thermostat! It was easy to install it myself and the user interface is very intuitive. It is simple to use and works very well as it ‘learns’ our routine and automates our HVAC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    easy to install and very practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this learning thermostat! 3 days after installed, it was already scheduling the temperatures as per our preference. It has a very nice look also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, excellent thermostat that is easy to use via the app and physically by twisting the dial. Setup was easy and has been reliable so far.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    I love this thing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has paid for itself several times over with my energy bill decreasing right away! I love the app so you can preset the temperature of your home before you get there!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good overall product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the thermostat from my phone when I know no one is home. Everyone forgets to turn air up when they leave. Home/away assist has been a hit and miss thing with me. My wife and I both have it set up but it sometimes forgets to turn up air, even after an hour of being away from the house. Otherwise a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product - Eco Friendly - Install OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my new AC System, it came shortly after so the I had to install myself which was realitively easy but had to work around the App to make it work. Takes some getting used to but i love making my home smart and this is a great edition to that and im looking forward to a smaller energy bill!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a previous nest at my old house and loved it. Bought this and had to return it since it did not have enough ports for aux devices like humidifier. Like it for basic setups but not complex systems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! I think it is making our heating and air run more efficiently! It will show you how long your system was used the day before! Very easy to install too!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    It's Average

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart thermostat does its job to conserve energy and kept my house comfortable. Price was ok, not a good deal. However, once in a while, it would disconnect from Wi-Fi though the Wi-Fi strength was excellent. Another con is that the battery doesn't last long if unplugged and that it uses a micro USB port.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey FinnE. Thank you for taking the time to share your feedback. We understand how important it is to have a reliable wireless connection for your Nest Learning thermostat, especially given your strong internet signal.

      To help you resolve this issue as quickly as possible, please reach out to our support team through this link: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Hot and cold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google intigration and that your able to control with your mobile

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome Themrostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest controls the temperature better than any thermostat I've used. Having one installed upstairs and another downstairs allows me to control them both, from my computer or my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Nest Learning Thermostat was fairly easy to install and works great! Highly recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Be smart save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong with the purchase of the nest thermostat. Easy to install, easy to set up, easy to link to your phone. It will help you lower your heating bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time nest user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat worked fine but I wanted a thermostat that I could control with my phone from anywhere being connected to wifi and the nest app. It was easy to install for me and serves my purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my thermostat so I went with this one, couldn't be happier. Being able to control my settings while no one is home all on my phone is so convent. Well worth it and will help you save energy and money

    I would recommend this to a friend