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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 16,029 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and the app guides you well. They even provide the wiring screwdriver.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to install.. easy to work.... works well with the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older gen and it was fine. Got this for my mother and have already had to have it warrantied out a bunch of times for changing the temp on its own. You could watch it move the temp by itself with no input and all the "smart" features turned off. You could also watch the temp it thought it was bounce up and down. The replacement has been ok, but I am hoping later software updates fix what is wrong.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alex, thanks for sharing your valuable feedback about the Nest Learning Thermostat, and we’re sorry to hear that you had issues with its temperature changing on its own.

      The thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:

      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      On your thermostat:
      - Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, > Reset, > Schedule > Reset.

      We’re hoping this issue will not happen again, but if you’ll need assistance or if there’s anything we can help you with, here is where you can contact our dedicated team: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly intuitive and easy to install. Learns your style!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performs as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product that functions as advertized. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after buying a new home. Made programming schedules so easy and viewing what is going on. It helped show that my furnis wasn’t working properly because of how long it would run a day too. Went from 10 hrs a day to 2.5 after being repaired. Might have not done it as fast without seeing how long it ran while I wasn’t home.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product and recomend it. It's great packaging and a clean look.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Read combatibility chart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great on the systems it works on but read compatibility section closely before purchasing so your not wasting your time or damage your system.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product saves energy control it from anywhere great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Slick thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Very pleased with the product. It is very high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wish I’d bought one sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing and the Rngs customer service is the same!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy installation and easy to use and great mobile app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worked as described... installation is non-trivial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat works exactly as described. The installation was a bit challenging because I have an older system and wasn't clear on common line or not.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worked just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly simple to install even if you do not have experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can program it to the temperature you want. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Getting better with each generation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one. Each new generation gets better and better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really compared it to other smart thermostats, but just based on using this product it is great. Very easy setup and very helpful troubleshooting. During the set up I came across some problems but the nest app walked me through some troubleshooting steps until I found the problem. Definitely recommend it. After setup it has been amazing to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a old thermostat with this! Love the functions!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Save cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy setup, works great have already realizing savings

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smart learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with google home and really good product for smart home

    I would recommend this to a friend