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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 16,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed with minor difficulties Now connected to Alexa Works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save yourself money, time and a few headaches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This comes with a 2 year warranty (unless changed now). My thermostat decided to not turn on the AC anymore or for a brief 20 seconds. The thermostat would then reboot every 1-2 minutes. Unable to hold a charge from its base. I had an HVAC friend come out and explained what the issue is and it needs to be replaced. Google will only accept an invoice with a full written explanation of what is wrong with the device before returning it, or reinstall it to 'troubleshoot' with them. I know the problem, I don't want to reinstall something that won't work. For safety reasons I would suggest the same for you. They would be unable to diagnose anything else even if it were reinstalled. Honeywell was my next purchase since I had no working thermostat. So having to pay for another thermostat while trying to get this resolved makes this even more of a headache. So fair warning to you all. If you want 4 hours with their tech support that still won't fix the situation (awaiting a call back in 24 hours) and their senior tech support person said they will tell me the same thing she is that they won't help me. Save the hassle, get a Honeywell or some other brand that will actually back their products.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Paul, thanks for taking the time to let us know about your experience with the Nest Learning Thermostat, and with our support team. It’s unfortunate to learn that you ran into these issues with your thermostat. We can see how difficult this has been, and this is not the kind of experience we want to share with you.

      We request for your patience as we’re working hard to resolve your issue as soon as we can, and as we may need to verify the issue in order for us to come up with the best course of action. We’ll use your feedback to help us improve on how we handle cases with care and efficiency. If there’s something you wish to add that may help us about your case, please feel free to visit us and share with us your most recent case interaction number here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Saving on electricity since the beginning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our NEST thermostat!! Easy setup and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product.. great looking.. loved how I can control it from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat works awesome and keeps the house cool

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to install no need to be a techie or handyman.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine overall. The energy usage history needs to be longer. Nest only provides 2 weeks. Price is too high, but local utility rebate makes it ok.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing ever invented

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great, and I will have one in my house forever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Not sure how It took me so long to get this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I can control it from anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest actually learns your habits and adjusts accordingly. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest works like a charm. I'll be recommending this to all my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my favorite things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it works with other product to make your home smart

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    This thermostat is easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can warm/cool down your home while you are away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is easy to set up. It also looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to install and i would definitly recommend people to have one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Next Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he Thermostat works fine but the distant of effectiveness is rather short. I was led to believe that its effectiveness would extend beyond the house. Crew who installed it found it was a little difficult to get it paired to the phone. All is well that ended well.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, MarvinCohen. Thanks for posting a review about the Nest Learning Thermostat. We’re sorry to hear you had a difficult experience with the setup, but we’re glad it ended well. We hope you’re getting the most benefits out of its smart features. And if you come across any challenges with the performance along with the features of the thermostat, feel free to contact us here and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good Tool to control the home climate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general is the most convenient gadget to manage your home climate control. Its need to be more improved, and I hope in future this brand will be better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install The only problem I had was the battery was not charge so it was very hard to through the set up until the battery was charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works excellent! very user friendly! Simple to install.

    I would recommend this to a friend