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Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 523 Showing 10,441-10,460 of 16,029 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    App problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. However their app is having issues which wouldn’t let me finish the set up so we can access it on our phones. I have called tech support and it’s a known problem. That was about 3 weeks ago and no updates

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DeniseL. It's unfortunate to hear about your experience with the Nest Learning Thermostat. We can imagine your excitement to try its smart features, and we're sorry for the inconvenience these issues have caused you. We’ll use your feedback to work on improving our products and services, including how we handle customer concerns with care and efficiency. Meanwhile, if you’d like to inquire about any progress about your case, please share with us your recent case number here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend everyone! Everything controls from your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This was a welcomed gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. I definitely recommend it's purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If considering, stop and just buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a 3M WiFi thermostat, an ecoBee 3 lite with 2 remote sensors, I have succumb to the Nest 3, and could not be happier. Ecobees servers were unavailable at times, and response to call for heat or cool took minutes vs sub-1 second response time from the Nest. Save yourself some aggravation, and purchase the Nest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Google -Nest Smart wifi thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the Thermostat, works well and I can monitor the temperatures from my iPhone wherever I am.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The nest is great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to instal and set up - I would recommend it to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ecoobe is better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product on January 2024 and already stopped working. When contacted support not only I have to pay full price for a replacement, they did not guarantee that I would receive a new item. They will refund the money put on hold for the replacement. I choose this product thinking it had quality. At least my ecobee lasted a year. Is unacceptable that they don’t guarantee a replacement with a new item and on top of that that make you put on hold money for full price item. And off course I would have to be without AC until a received the replacement. Many inconvenience is causing me this product as customer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice just didn't work for our unit but loved i

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat. I enjoy the accessibility of adjusting the heat or cooling through the app no matter where you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought these because I don't have to go downstairs every time I need to change the temperature. I can just use my phone to do so! I also love the fact that it has a schedule in setting temperatures. Controls are very easy to learn and build quality is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to program. Rebate check from comed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great, worth every penny. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already purchased one. Needed another so I purchased another one because of the quality and durability of it. Would recommend to anyone. Great product!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to Install. Hope to save money on Future electric bills.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great overall investment for the home!! Get the nest

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nothing lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, has saved me a ton of money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat. Easy to install n use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it, great ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device! Love that it works from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greatest energy saving poroduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the NEST over the summer and had mixed feelings about what it could do for me. A few months later I am impressed. Its all about the settings to make this work for you. Spend some time with it and make sure to turn some items on with your phone. My nest tracks me when I walk by it and uses my phone to know when I'm home. HUGE ENERGY SAVINGS

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Programmable Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter and sons house. Like the ability to control thermostat remotely.

    I would recommend this to a friend