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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 16,030 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product and easy to operate an use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the money saver. Everyone should try this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to be able to use the app to control it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter. She loves it. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Thermostat, but the only thing that I found challenging was manually setting up times you want your house to cool vs the auto sense. If you leave it on Auto all the time, it's good, but I didn't feel the phone app or the functions on the device were user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a thermostat..It was nice...But this...This is is like taking it to another level of laziness...Not only do I not have to get up and turn it down every night It does it by itself...It's only a matter of time before the uprising lol!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 1 out of 5 stars

    Nest is GREAT! Support is NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, Review is 1 star because 24/7 support is not 24/7. Still waiting on a call back and email response. Phone call disconnected after being on hold for 25 minutes. Now, as for Nest, it truly was quick and easy install. My issue was a blown 3A fuse in my HVAC system giving a E74 fault code for no power. The Nest data had me doing all kinds of steps to resolve before saying I needed to contact support. Well, house dropped to 56 degrees over night so I couldn’t wait. Busted out my HVAC manual to decipher an LED status code on unit which directed me to a fuse blown. Replaced fuse for $3 myself and Nest working great with Alexa and Siri across all my devices. Bottom line, unit is great, works well, looks nice on wall. I’d recommend it. If you ever need support, hopefully you’ll have better luck. It isn’t 24/7 unless they count the application with troubleshooting steps as “support”

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about this experience you've had when reaching out to our support. Our phone support is 24/7 however we're experiencing an influx of calls due to new installations and the changing seasons, so there may be some hold time before reaching someone. Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase and really happy with the performan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and really happy with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Thermostat on the market I love it a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Simple device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install. Easy use. Aesthetically pleasing. Use this to change out a thermostat that was installed when the house was first built in 1980s. Best minor change to simplify my life.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    I've wanted this forever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control your thermostat from bed or even away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Nest for 3 weeks now, very impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific product!!!!!!!!!!!!!!!!!!!!!!!..........Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and it pretty much walks you through set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing and I would recommend it to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control the thermostat while I am away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Thermostat is must for homeowners. I have 3 nest's thermostats installed at my home and they work semliously with each other and the app etc. We have noticed significant energy saving each month on the bill since, we started with our first nest about a year ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek. Works with android and apple phs. Nice to use when your away from home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Execellent for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install and program. Best thermostat ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to install , and easy to control

    I would recommend this to a friend