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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 539 Showing 10,761-10,780 of 16,030 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pays for itself in energy savings

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my house one upstairs and one down stairs. They work well together and using the app I can adjust as needed and see my energy use. Super easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Ive had it for about 2 years zero issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and really is self learning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and lowered my costs for utilities!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Remote control

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a vacation rental property, and it works great. The Nest allows me to adjust the temperature when I'm away and program times. I even for a rebate from the electric company for buying one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Apple of thermostats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While not the cheapest it is the nicest. Works well enough and always get comments

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very easy to install and is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought that the thermostat was very easy to install. Very useful to see the energy usage, no comments yet on the learning aspect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT thermostat, bought it as a Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Works perfectly and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't find a better product out there.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little thermostat !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should although the instructions are lacking in clarity. It was not difficult to install but the programming confused me. Pay the extra and get someone to do it for you and explain how to use it from there.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BusyMom, thanks for sharing a review with us about the Nest Thermostat. It’s unfortunate to learn that the instructions are lacking in clarity, and we’re sorry for the confusion it has caused you.

      Your Nest Thermostat has many settings to help you feel comfortable in your home. Hold temperature can maintain the current temperature or any of your presets. You can also set temperatures with a swipe of your thermostat’s touch bar. Nest Thermostats don’t have a touch screen. You can use the touch bar on the right side to control your thermostat. Swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached. Or you can easily control it even when you’re not at home using the Google Home app. Learn more about how to control your thermostat here: https://support.google.com/googlenest/answer/9248184

      We appreciate your feedback as it helps us improve our products and services, including our help sites. If you come across any concerns with using the thermostat effectively, please let us know anytime here and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love the Learning Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is easy to setup, and I love that it learns how we adjust the temperature during certain time (such as knowing we like it colder at night when we sleep). I also enjoy that I can control the temperature from an app on my phone. Highly convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to learn how to use it but once I have some free time I will catch up with reading. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    This is the best for someone who forgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the temperature from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous smart thermostat!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns by how you set your temperature while you are home and whats really great with the nest app you can control it from anywhere as long as you have a Wi Fi connection. Set up is easy also.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is simply amazing and worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! it is very easy too install and to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the available ComEd ($100) and Nicor ($50) rebates this thermostat is not much more expensive than a standard programmable thermostat. It was simple to install and easy to program. Unfortunately we are in between seasons here in Illinois so I can't attest to the actual cost savings of the learning features just yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have a NEST in other areas of house; love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me money; love its ease of use with my phone

    I would recommend this to a friend