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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 16,030 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    110%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the nest! So easy to use worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart shone Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UI. Easy Set Up. Awesome technical support. I picked up two and love not having to adjust the thermostat with crazy weather

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My First time i buy this thermostat and It so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I needed. works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well……

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the tech came and informed me they could not install due to my Thermostat wiring was not compatible. He was very polite but did not have a solution. I wish they could have come up with a solution. I am still a happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regulates Temperature in Home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have an upstairs and downstairs, and before the Nest, it would get very cold downstairs and very hot upstairs. Having the nest helps to regulate the temperature throughout the house more consistently!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father's new home. He loves it since he can adjust the temperature from his phone when he is at work or traveling. Much simpler than traditional thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control to home needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest thermostat and had trouble getting it to work properly by our phone app. Nest was great on helping us completely. End result we bought a new Modem and the Nighthawk WiFi from Best Buy and now out home is comfortable for us before we get home from work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I ever bought. This thermostat will save you money it lets you know what the temperture is when your not home .It also knows when your not home and it will change your temperture to save you money. Nest give you a report each month on your energy use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, integrates with Nest fire detectors and looks great on the wall. Sophisticated software but easy to program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and also how I can operate using my phone & my amazon echo. Good product for home automation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    C Wire Sometimes needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s our 2nd Nest Thermostat. I only bought a second one because we don’t have a C wire. However, even after charging the Nest, it still did not want to power on. It powered on out the box and died shortly after installing. Hot air was blowing not sure what was wrong with the connection. Will be trying the Touchscreen Honeywell with a C wire adapter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote heat/cool control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the application! Remote control is so easy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online information for set up and determining system compatibility was useful. It’s an easy install. I don’t like the mounting plate (needed so that I didn’t have to do a wall patch), as it is a different color than the decor I chose. It doesn’t have a “circulate” function like my old thermostat, but there are enough added features to compensate. (The green recommendations are nice.)The iOS app allows some additional customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great investment, the Nest works perfectly, even with older systems. Love the integration with Amazon Echo and the Nest app works great from my phone. Nest customer service is awesome, they helped me work through integration issues with an older heat and a/c system and an incompatible router issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    easy to install, very good support from Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still experimenting with the nest unit. It seems to be high quality and well developed. I expect it to perform well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nest Thermostat to replace an Ecobee that went bad. It was easy to install the wires since I was already familiar with what wires I have. My only improvement suggestion would be I wish Nest would let the body of thermostat click in or something to the base. I had trouble getting it to fit in. Since then then it has been great. App is also easy to use. I wish the setting of a weeksly schedule was more easy to customize. For those that are considering a Nest versus an Ecobee thermostat, I received a replacement Ecobee under their 3 year warranty (mine worked for about 30 months), I did not install it because their technical support was horrible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You know what you’re getting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest. Recently moved into a house that has two ax units. This was an addition. The only issue I have having is that the software keeps setting me away on both units even though I am home, changed my address, and have all home/away assist features turned off. I had to turn the learning off as that was causing an issue. I’m sure just a small bug that will be resolved. Love them otherwise!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Location/home away doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get the location/home away from home to work no matter what I do. All other features work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, after installing this thermostat I never touched the thermostat again it is automatic it changes from heater to A/C by itself I love it

    I would recommend this to a friend